Sales Operations Manager

We are seeking a highly analytical and driven Sales Operations Manager to oversee, optimize, and streamline our sales processes. In this role, you will be the backbone of our sales organization - managing leads, tracking deals, and monitoring daily sales activities to ensure peak performance.

The ideal candidate possesses a deep, end-to-end understanding of B2B sales and brings a rock-solid background in operations management. You will act as a strategic partner to the sales team, using your expertise to coach reps, spot growth opportunities, and break down silos by collaborating seamlessly across departments.

• Operations Expertise: A strong background in operations management is a must. You should know how to build, scale, and troubleshoot complex workflows.

• B2B Sales Knowledge: Comprehensive, end-to-end understanding of the B2B sales cycle, from lead generation to deal closure and onboarding.

• CRM Proficiency: Mandatory experience working with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) to manage data, build dashboards, and automate processes.

• Zoho Experience: Previous experience using Zoho CRM is a strong plus (good to have).

• Collaborative Mindset: Proven ability to build relationships, communicate effectively, and drive projects across different departments.

• Analytical & Coaching Skills: Strong ability to translate raw data into actionable insights, spot market or process opportunities, and effectively coach team members to success.

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!