Director of Product Management - AI

CommerceIQ is pioneering a new frontier in retail tech by building the Retailer Copilot with Agents. This is a next-generation AI platform to empower retail teams with intelligent, autonomous workflows.

We’re seeking a curious, hands-on, and customer-obsessed Director of Product Management with an AI focus to join our incubation team. You’ll be at the intersection of cutting-edge LLM technologies and real-world retail execution problems, helping conceptualize, prototype, test, and scale agent-based solutions across our customer base. A note that this is an individual contributor role.

If you thrive in zero-to-one environments, love working at the bleeding edge of AI, and enjoy sitting down with customers to dig into their workflows and co-create the future, this role is for you.

• This is an onsite role based out of our Mountain View, CA headquarters. You will be expected to work onsite 5 days per week if hired.

• Identify and validate customer pain points that are ripe for agent-based automation.
  
  
• Own the AI-first product strategy: leverage LLMs, fine-tuning, RAG, and tool use to craft intelligent workflows.
  
  
• Design and evaluate product concepts with agentic behavior, personalization, and embedded intelligence.
  
  

• Create and test AI-driven prototypes, either hands-on or with the support of forward-deployed engineers.
  
  
• Drive quick iteration cycles using real customer feedback, eval metrics, and qualitative insights.
  
  
• Build a repeatable framework to test and prioritize use cases and agent behaviors.
  
  

• Lead deep-dive discovery sessions with senior retail & e-commerce stakeholders.
  
  
• Translate ambiguous customer workflows into structured agent-enabled solutions.
  
  
• Evangelize concepts early and build conviction with pilot partners.
  
  

• Develop a structured, living library of agent use cases across functions and retailers.
  
  
• Create internal playbooks and blueprints for agent design, AI evaluation, and success criteria.
  
  

• Collaborate closely with Applied AI, Forward Deployed Engineering, Design, and GTM teams.
  
  
• Operate as a mini-CEO of your use cases, from exploration to launch and customer adoption

• 6-12 years of experience in product management or equivalent roles (AI prototyping, ML PM, solutions engineer with PM mindset).
  
  
• Demonstrated interest in AI: LLMs, RAG, evals, prompt engineering, fine-tuning, etc.
  
  
• Hands-on experience with prototyping tools or notebooks (e.g., LangChain, Streamlit, Python, etc.). By no means do you have to be an engineer, but you must have a technical mindset and associated aptitude.
  
  
• Strong product intuition and ability to simplify complex systems into compelling UX.
  
  
• Experience leading customer conversations, running discovery interviews, and testing early concepts.
  
  
• Comfortable with ambiguity, high ownership, and fast-paced 0 to 1 environments.
  
  
• Willingness to travel up to 40% for customer immersion and pilots.
• Bachelor's degree, preferably in Business, Computer Science, or a related field

• Background in retail, e-commerce, or SaaS for enterprise workflows.
  
  
• Experience building agent-based systems, copilots, or AI assistants.
  
  
• Prior startup or incubation team experience.