Bartender/Mixologist - The Elmore Hotel

  DEPARTMENT: Food and BeverageREPORTS TO: Restaurant ManagerSTATUS: Non-Exempt   POSITION SUMMARY: Bartenders/Mixologists possess strong prioritization, multitasking, and communication skills. They demonstrate extensive spirits knowledge and a refined understanding of flavor profiles and cocktail balance.They are responsible for delivering exceptional beverage and dining experiences at the bar, preparing all cocktails, beer, wine, and non-alcoholic beverages for both the bar and dining room service. This role requires consistent attentiveness, hospitality, and the ability to create a welcoming and engaging guest environment. Bartenders/Mixologists are expected to craft high-quality, innovative cocktails while maintaining standardized recipes and supporting an elevated guest experience through professionalism, efficiency, and creativity.   RESPONSIBILITIES: Greet guests promptly upon arrival at the bar and ensure a welcoming atmosphere (within 1 minute of approach). Present drink menus, provide recommendations, and answer beverage-related questions. Take and accurately input beverage orders from guests and servers into the POS system. Prepare and serve alcoholic and non-alcoholic beverages according to standardized recipes and presentation guidelines. Demonstrate advanced mixology skills, including cocktail creation, garnish execution, and flavor pairing. Upsell featured cocktails, wine, beer, and food items as directed by management. Execute wine service when required, including bottle presentation and service standards. Regularly check in with guests to ensure satisfaction with beverages and overall experience. Clearly communicate all allergy and dietary restriction information to the appropriate team members. Maintain tables in bar and dining areas when assigned. Process guest payments accurately, including cash handling and credit card transactions. Build rapport with guests and recognize returning patrons by name when possible. Maintain a professional and courteous demeanor at all times, ensuring guest-facing behavior meets company standards. Respond promptly to guest requests or concerns. Report maintenance or equipment issues to management immediately. Assist with inventory management and stock organization.  Maintain bar cleanliness, organization, and visual presentation at all times. Ensure bar is fully stocked and prepared for service, including restocking and inventory support. Support proper sanitation standards and comply with all company procedures. Collaborate effectively with Front of House, Back of House, and hotel teams to ensure seamless service. Contribute to a positive teamwork environment. Provide sincere guest farewells and uphold hospitality standards. Perform additional duties as assigned by management based on operational needs.   QUALIFICATIONS: Must maintain applicable Kansas alcohol service license. Must be 21 years of age or older. Strong communication skills, positive attitude, and outgoing personality. Extensive knowledge of spirits, wine, beer, and cocktail preparation techniques. Comprehensive understanding of classic and modern cocktails, including ingredients and methods. Ability to confidently recommend beverage and food pairings. Knowledge of POS systems, basic math, and cash handling procedures. Ability to work effectively under pressure in a fast-paced environment. Strong teamwork and interpersonal communication skills. Basic understanding of sanitation and food safety standards. Reliable attendance and punctuality required.   EXPERIENCE: Previous bartending, mixology, serving, or high-volume customer service experience preferred.   PHYSICAL DEMANDS: Ability to stand for extended periods (up to 5 hours or more). Ability to bend, reach, stoop, and lift up to 40 pounds.   REQUIRED PERSONAL PROTECTIVE EQUIPMENT: Closed-toe, non-canvas, non-slip shoes.