Revenue Operations Analyst

The Revenue Operations Analyst is a vital part of our Revenue Operations department. Reporting to the Director of Finance, this role is essential to maintaining smooth, accurate, and timely billing processes. While direct accounting experience is not required, this position demands a highly analytical mindset and proficiency in data management. The Revenue Operations Analyst will be responsible for executing regular invoicing cycles, auditing vendor data, calculating partner revenue shares, and resolving clinic billing inquiries to ensure operational excellence within our Finance team.

How our Revenue Operations Analyst spends their time:

Invoicing Operations: Manage weekly and monthly invoicing data uploads, including the creation, generation, and sending of accurate invoices to clients

Vendor Management: Meticulously audit vendor invoices and prepare vendor credit requests to ensure accurate billing and prevent overcharges

Revenue Share & Statements: Perform complex partner revenue share calculations and create accurate statements for distribution

Billing Resolution: Research, troubleshoot, and follow up on clinic billing issues, providing clear communication and timely resolution

General Support: Perform other duties as assigned to support the Revenue Operations and broader Finance teams

What you bring:

Operational Excellence: Maintain regular and punctual attendance, taking accountability for data accuracy and strict billing deadlines

Problem-Solving: Adapt quickly with a process focus, utilizing strong data analysis skills to resolve discrepancies

Integrity & Discretion: Handle sensitive billing and partner data with the utmost discretion and integrity

Collaborative Support: Work effectively as an independent contractor while communicating proactively with the Director of Finance and cross-functional teams

Service Orientation: Model a mindset that prioritizes internal client satisfaction and cohesive team success

• Professional Experience: At least 2 years of professional experience in data entry, billing, financial operations, or a highly analytical role (direct accounting experience is not required)
• Technical Proficiency: Highly proficient in Google Workspace, with advanced skills in Google Sheets (spreadsheets) for data manipulation, formulas, and reporting
• Analytical Skills: Strong data analysis skills with a rigorous attention to detail and accuracy to prevent billing leakage
• Communication: Excellent written and verbal English communication skills to effectively research and resolve billing issues with clinics and vendors