Senior Director, People Operations

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

Crusoe is building the infrastructure for the abundance of energy and intelligence, and we're growing at a pace that outstrips the systems most companies rely on to keep people supported. This role builds the operating layer that makes that growth possible.

As Senior Director, Global People & Talent Operations, you own the end-to-end employee lifecycle — every hire, transfer, promotion, and exit — across a global, multi-entity workforce, and you own the systems, processes, and data that make those transactions accurate, compliant, and fast. You'll set the vision for our people and talent technology architecture, partner closely with People Technology through our Workday go-live and beyond, and build the service delivery model rather than inherit one. You'll also lead the People Operations team, growing its bench strength and capabilities as the company scales.

This is a builder's role. The processes you design will replace the ones we've outgrown, and the standard you set for data integrity will determine what every report, program, and decision downstream can be built on. You'll bring an operator's instinct for when process creates leverage and when it creates drag, a bias toward automation and AI over manual repetition, and the judgment to make calls and move.

• 10+ years in People Operations or HR Shared Services, including 7+ years leading teams undergoing accelerated scaling and change

• Experience with proven results in designing, implementing and iterating HR/People workflows and processes, policies and systems to support increasingly large and distributed employee and contractor populations; ideally, organizations sub 2000 employees up to 25,000 people in size

• Demonstrated experience architecting and managing x-functional processes to manage continuous change required of policy, process, systems given evolving needs the company operating model and workforce

• Demonstrated experience partnering with cross functional stakeholders to positively implement change to workflows, processes and policies that impact roles, responsibilities, user interactions with systems etc.

• Experience operating shared services processes and infrastructure at scale

• Direct experience with Workday HCM/HRIS and both the system and the operational design that has to happen around it

• Experience with ADP, Ashby, Lattice a plus

• A track record of building service delivery models from the ground up, not just running an existing one

• Proven ability to build trust and drive alignment across a wide range of stakeholders

• Comfort operating across a global, multi-entity structure with varied labor models and compliance requirements

• Strong instincts for when to build process and when process is overhead

• Solid track record of impeccable budget management related to People Operations and infrastructure

• An ability to ruthlessly prioritize, and reprioritize with agility as the moment demands

• A decisive operator who makes calls and moves, rather than waiting for consensus

• A true team player who makes the people around them better without needing the credit

• A readiness to put in the work, energized by the pace of a fast-scaling, builder's role rather than drained by it