Senior Manager, Scrum Master

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• →Counsels scrum master teams on agile principles and values to support self-organization, continuous learning, and continuous improvement.
• →Interprets the agile metrics and reporting framework in order to track and report key information and monitor team progress.
• →Designs and develops industry-leading process evaluation tools to assess the application of scrum principles in team processes.
• →Develops actionable insights from analytics and reports on team productivity, velocity, and quality.
• →Develops the stakeholder communication strategy to gather and incorporate feedback into process improvements.
• →Handles various responsibilities to facilitate the scrum process and support the scrum team.
• →Implements sharing and documentation systems to facilitate sharing through wikis, documentation platforms, or knowledge management tools.
• →Instructs team members on agile values, principles, and practices to help stakeholders and product owners understand the benefits of adopting an agile mindset.
• →Interfaces with teams, stakeholders, and external stakeholders to serve as a buffer to potential obstacles.

• 7-10 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence

Certified ScrumMaster (CSM) preferred.

Bachelor's degree preferred/specialized training/relevant professional qualification.

The typical pay range for this role is: