Head of Delivery Operations

DEA is a full-service aircraft operator with extensive ISR flight capability backed up by a skilled in-house aviation engineering team. This powerful combination puts us at the forefront of our industry, both in the air and on the ground. It also ensures we can deploy and support quickly and efficiently, even in the world’s most challenging environments.

Due to continued growth and expansion, DEA is looking for a Head of Delivery Operations to Lead Delivery Operations, including Ground Operations (Operations Control), oversee DEA delivery output, provide Specialised Airborne (SPO) capability to ESAO, DEA Aviation, and the wider DEA Group. 

The Head of Delivery Operations is directly responsible for ensuring daily on-time provision of SPO capability to customer tasking and maximising service availability. 

A critical mandate of this role is sizing the business to balance Aircraft Utilisation and Aircrafton the Ground (AOG) recovery with Revenue Maximisation ensuring Gross Margin (GM) protection alongside daily operations, effective fleet disposition . Acting as the senior operational authority, the role directs and coordinates cross-functional efforts to optimise resource allocation, drive swift recovery during service disruptions, and ensure strict compliance with safety and regulatory requirements.