Site Operations Manager

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a sophisticated, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

• Manage Site Operations to deliver extraordinary performance in all aspects of the balanced scorecard (Safety, Quality, Service, Cost) evidenced through improvement in safety & compliance metrics, productivity, reduced waste, improved PPT(Price Per Tonne), adherence to plan, and quality benchmarks. 
• Role models to ensure all health & safety, environment, quality, cost and reliability standards are met and drive conformance to regulatory and accreditation standards 

• Drive our License to operate programme to ensure process safety standards are met 

• Lead the Manufacturing Excellence Program to develop performance, standards, capabilities and asset care to exceed balanced scorecard targets. 

• Responsible for the site strategy, long-range plan, and delivery of annual operating plan 

• Provide outstanding leadership through strategic and systemic coaching, guidance and support to the leadership team line managers and all others on site spend 25% of time on shop floor 
• Provide on call support to maltings and distilling operations as duty manager on Group on-call rota. 

Key Accountabilities: 

Upholding standards through practice: 

• Sponsor, lead and drive engagement for the implementation of the MMS journey and MMS (Manufacturing Management System) practices in the areas of Performance, Standards, Capabilities and Asset care. 

• Role model and advocate the defined Standard Work practices and hold others accountable to adhere to them - never walk past anything which doesn’t meet the standard 

• Seek to adapt standard methodology from other areas quickly and mandate its application 

• Manage external suppliers and contractors as part of the malted barley supply chain for Islay 

• Ensure excellent execution and operational oversight for CAPEX projects in the maltings. Develop a 5-year strategic CAPEX plan to maintain current operations and facilitate performance improvements and site strategy achievements 

Problem solving for performance 

• influence and persuade senior stakeholders, using data, that the investment of resources in their improvement plans will deliver the correct results. 

• Respond immediately to issues as they are exposed. Invoke consequences for poor performance. 

• Coach direct reports to identify areas of under performance 

• Encourage a breakthrough mind-set to problems faced and empower people to take ownership 

• Look for evidence of systemic/root cause problem solving on site walk rounds and coach individuals to use and apply RCPS tools and methodology (5 whys/DMAIC) 

Leading Change for continuous improvement 

• Role model the leading and management of change. Painting a compelling vision of the future. 

• Develop direct reports and employees to be the best they can be through effective breakthrough performance coaching and engagement 

• Deliver P4G conversations and personal development plans for all direct reports and hold them accountable for doing the same for their teams 

• Manage relationships, internal and external achieve world class performance outcomes 

  We would love to hear from you if you: 

• Demonstrate a passion for manufacturing excellence and its ability to drive benchmark performance. Relentlessly promote CI and shared findings 

• Lead/Attend the site daily/weekly/monthly governance meetings as required and ensure timely management of actions 

• Effectively articulate and engage all employees in the vision for the site and the organization 

• Demonstrates role model behavior and coaches’ others to follow a consistent approach and go beyond mandatory minimum requirements 

• Proactively demonstrates the learning curriculums and materials on My Learning Hub and other sources to continuously grow and develop in role. 

Leadership Capabilities: 

• Win through Execution - Lead ambitious execution in a fast-moving world 

• Inspiration through Purpose - Amplify our purpose internally and externally 

• Shape the Future - Create focus and ownership for shaping Diageo’s future ambition 

• Invest in Talent - Harness the full extent of Diageo’s talent and diversity 

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.  

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:   

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.  

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.  

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.  

Ready to bring your best? This could be your opportunity.  

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.  

Recruitment Scam Warning 

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.