Contract Manager, Contract Management

Digital Realty is seeking a Contract Manager to support contract management activities across North America. Reporting to the Contract Management NAM Leader, this role is part of the global Contract Management team within the Legal, Risk, Sustainability, and Compliance organization. The Contract Manager will lead and oversee the end-to-end contract lifecycle, drive operational excellence, ensure compliance with legal and corporate policies, and partner closely with Legal, Sales, Finance, Operations, and other stakeholders to support efficient deal execution. This role also plays a key role in process optimization, contract governance, knowledge management, reporting, and Contract Lifecycle Management (CLM) system enhancements.

• →Lead the review, execution, administration, and management of commercial agreements, including MSAs, Service Orders, amendments, novations, and other routine agreements.
• →Ensure contracts comply with company policies, legal requirements, risk tolerance standards, and corporate governance expectations.
• →Serve as an escalation point for complex or high-risk contractual matters and identify risks while recommending mitigation strategies.
• →Maintain accurate contract records, documentation, data integrity, and confidentiality of sensitive business information.
• →Support contract audits, contractual obligation tracking, reporting requirements, and compliance initiatives.
• →Drive continuous improvement of contract management processes, workflows, controls, automation efforts, and best practices.
• →Generate dashboards, metrics, and reports that provide contract insights and support business decision-making.
• →Act as the primary resource for contract-related and CLM-related questions, including template selection, contract hierarchy, system data validation, and access management.
• →Collaborate with Legal, Sales, Finance, and Operations teams to support deal structuring, contract interpretation, and timely execution.
• →Support strategic initiatives involving CLM optimization, AI-driven contract data enhancement, process transformation, scalability efforts, and team onboarding and training activities.

• Bachelor's degree in Business, Legal Studies, or a related field.
• 8+ years of experience in contract management, legal operations, contract administration, or a related discipline.
• Strong understanding of contract law principles, commercial agreements, and contract lifecycle management practices.
• Experience managing high-volume workloads in fast-paced, deadline-driven environments.
• Excellent communication, collaboration, stakeholder management, and problem-solving skills.
• Experience identifying contractual risks and developing practical risk mitigation strategies.
• Proficiency with Contract Lifecycle Management (CLM) platforms, preferably Conga.
• Experience supporting cross-functional teams and partnering with Legal, Sales, Finance, and Operations stakeholders.
• Experience with contract negotiation, in-house legal team collaboration, or global/multi-regional organizations is preferred.
• Advanced degree (JD, MBA, or equivalent) and/or data center industry experience is a plus.

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we're involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today, take charge of your career and grow your talents with us.

Join our team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact.

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