Data Center Shift Manager

Your role

As the Datacenter Shift Manager in Koropi, you will be at the center of our operations - leading people, driving performance, and ensuring our Data Center infrastructure operates safely, efficiently, and reliably around the clock. You will manage a team of Shift Engineers providing 24/7 coverage and act as the escalation point for operational issues and critical incidents. This is a daytime management position and does not form part of the shift rotation.

• →Lead, mentor, and develop a team of Shift Engineers operating in a 24/7 environment.
• →Take overall responsibility for day-to-day Data Center operations across electrical, mechanical, and facility systems.
• →Ensure effective monitoring of preventive and corrective maintenance activities with specialist maintenance teams.
• →Act as the primary escalation point during incidents, coordinating rapid response and service restoration.
• →Foster a strong safety-first culture and ensure compliance with operational procedures, standards, and best practices.
• →Review operational performance, conduct incident investigations, and drive continuous improvement initiatives.
• →Manage escalations and provide on-call support for critical operations when required.
• →Ensure accurate reporting, shift handovers, and operational documentation are maintained to the highest standards.

• Proven experience working in mission-critical or Data Center environments.
• Strong technical knowledge of electrical and mechanical infrastructure, including UPS systems, generators, cooling systems, and associated plant equipment.
• Previous experience leading or managing teams supporting 24/7 operations.
• Ability to remain calm under pressure and make sound decisions during critical incidents.
• Excellent leadership, communication, and stakeholder management skills.
• A proactive, hands-on approach with a strong focus on operational excellence and continuous improvement.
• Commitment to safety, quality, and delivering exceptional service in a high-availability environment.
• English and Greek speaker