Program Manager of Projects

The Program Manager of Projects (PgM-Projects) is responsible for execution quality, financial performance, and Project Manager development across multiple concurrent commissioning projects. This role is the primary driver of project delivery within the Field Services Group, converting program-level direction into consistent, predictable outcomes at the site level while providing the financial monitoring and demand-side labor forecasting that informs portfolio-level decisions.

• Knowledge financial acumen - comfortable with project P&L, labor forecasting, and variance analysis.
• Skilled in Smartsheet, VantagePoint, and MS Office Suite.
• Strong risk identification, escalation discipline, and mitigation planning capability.
• Ability to operate effectively in a high growth, distributed, remote environment.
• Ability to leverage AI-enabled and digital tools to improve workforce visibility and reporting.
• Knowledge of electrical, mechanical, and controls system principles
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
• Skilled in completing assignments accurately and with attention to detail
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
• Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
• Ability to follow company and site safety requirements
• Ability to analyze and prepare documents, reports and correspondence
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to communicate effectively directly with clients and serve as primary point of client contact
• Ability to work successfully as a member of a team and independently with moderate supervision
• Ability to work under pressure and meet close deadlines
• Ability to effectively plan and delegate the work of others
• Ability to achieve certification for NFPA70E and / or OSHA training as / if required
• Organizational skills, with the ability to manage multiple tasks simultaneously

• Must have a valid driver’s license and ability to rent vehicles.
• Up to 50%, this may include travel to any or all 50 US states.
• Must be located near a major airport.
• Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position.
• Travel may involve transportation by car or plane depending on the destination and nature of the business need.
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
• Potential for international assignments.
• Potential relocation opportunities may exist per project needs.

• Bachelor's degree in Engineering, Construction Management, or related field - or equivalent experience.
• 8+ years of commissioning or mission-critical construction experience.
• 5+ years in a people leadership or resource management role.
• Demonstrated ability to manage, develop, and retain technical field teams at scale.

• Oversee execution performance across all active commissioning projects and sites, ensuring scope is delivered consistently, on time, and to DLB quality standards.
• Directly manage, mentor, and develop Project Managers; elevate capability in planning discipline, risk identification, client communication, and financial management.
• Conduct weekly project execution reviews with each PM, covering schedule status, manpower forecast, risks, action items, and deliverables.
• Serve as the first escalation point for project-level execution issues; resolve at the PgM level before escalating to the AD.
• Validate PM project plans, schedules, and sequencing; identify and correct execution drift early.
• Maintain accountability for PM performance standards and prepare PMs for increasing project complexity over time.

• Own weekly and monthly financial monitoring across the project portfolio.
• Conduct monthly detailed financial reviews with each PM covering labor, expenses, invoicing status, and projected billing.
• Report to the AD on any projects not meeting profitability targets, including root cause assessment and defined corrective action plans.
• Identify early indicators of budget risk, burn rate anomalies, or emerging change-order drivers and escalate with recommended mitigation.
• Ensure PMs maintain accurate, current financial records and that backlog, SOV, and VantagePoint data are updated as part of the monthly invoicing cycle.

• Consolidate project manpower forecasts into a program-level demand signal.
• Coordinate monthly with PgM-People to compare the demand signal against the workforce supply signal; identify resourcing gaps or capacity surpluses.
• Present combined demand/supply analysis to the AD to support hiring, business development, and resource reallocation decisions.
• Provide the AD with a high-level weekly portfolio summary covering budget, schedule, manpower, and client relationship health across active projects.

• Maintain active working relationships with client program representatives across assigned projects; support alignment, issue resolution, and client satisfaction.
• Mentor and assist Project Managers in managing key client interactions, escalations, and high-stakes communications.
• Conduct regular site visits to assess project health firsthand, reinforce client relationships, and provide PM coaching in the field.
• Identify and surface follow-on work opportunities during client and site engagement.

• Support the RFP and proposal development process by providing execution scope review, manpower planning input, and project risk assessment.
• Communicate resource and operational impacts associated with anticipated awards to the AD in advance of contract execution.
• Contribute to routine reporting by preparing the execution and financial performance sections for AD review and compilation.

Performs Other Related Duties as Assigned

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.