Operations Associate - Partnership

We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We're not just another boring water purifier manufacturing company - we're a forward-thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs in the industry. We're looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?

● In this role, you will be responsible for driving critical pivots around the overall
process of partnerships management. This role will involve:
● Keeping account of leads generated from B2B Channels.
● Assist customers with requests and explain the product and its benefits.
● Tracking and addressing the B2B customer query and trying to get it solved within
TAT.
● Taking care of B2B accounts, invoices, and the billing cycle.
● Coordinating with the internal and external teams and resolving the customer query.
● Work with senior stakeholders
● Communicate with customers if needed.

● 1 year of minimum experience in high-growth operations
● Excellent verbal and written communication skills; the ability to call, connect, and interact
in English, Kannada, and Hindi.
● Able to multitask, prioritize, and manage time efficiently
● Help promote a company culture that encourages top performance and high morale.