Customer Service Rep

Kingsville, Kingsville, ON, N9Y 2E5mid

OtherCustomer Service Rep

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Quick Summary

Overview

Job Title: Customer Service Representative Pay Rate: $18-19 hourly Job type: Direct Placement Office Type: Onsite Location: Kingsville, ON Position Description: The Customer Service Representative (CSR) is responsible for managing customer orders, coordinating with production and logistics…

Key Responsibilities

Process and manage customer orders, ensuring accuracy and timely entry into the ERP system. Communicate with customers regarding order status, product availability, and delivery schedules.

Requirements Summary

High school diploma or general education degree GED equivalent 1-2 years of experience in customer service, preferably in produce, food manufacturing, or packaging environments. Strong communication and organizational skills.

Technical Tools

ms-office

Responsibilities

~1 min read

→Process and manage customer orders, ensuring accuracy and timely entry into the ERP system.
→Communicate with customers regarding order status, product availability, and delivery schedules.
→Coordinate with production, packaging, and shipping teams to meet customer requirements.
→Maintain accurate customer records, pricing, and order documentation.
→Address and resolve customer inquiries or concerns in a professional and timely manner.
→Monitor order fulfillment to ensure on-time delivery and customer satisfaction.
→Assist with invoicing, documentation, and reporting as required.

Requirements

~1 min read

High school diploma or general education degree GED equivalent
1-2 years of experience in customer service, preferably in produce, food manufacturing, or packaging environments.
Strong communication and organizational skills.
Ability to manage multiple priorities in a fast-paced setting.
Proficiency in Microsoft Office and order management systems.
Attention to detail and strong problem-solving skills.

Work Environment

This position operates in an office environment within a produce packaging facility and requires regular coordination with warehouse and production teams.

To apply please reach out to recruiter@teamelevate.ca or admin@teamelevate.ca