Sales Support Executive

Responsibilities and duties:

• Create and update inquiry/quotation log, order intake registers and job file.
• Ensure Bill of Quantity (BOQ) Request Forms are filled by Sales Engineers/Manager and create request via electronic mail to Estimation.
• Prepare quotations based on the received BOQ or as per the details provided by the Sales Engineers/Manager with minimal supervision.
• Prepare the initial, revision and variation order confirmations (OCs) and ensure correct details to follow based on related documents provided (Approved Quotation, PO, Contract) with the directive of Sales Engineers/Manager.
• Ensure related Customer Information Forms are properly filled, signed and stamped by clients.
• Ensure PRN to be raised if required with the instruction of Sales Manager.
• Generate Sales Reports as may be requested by the Sales Manager and ensure submission on time.
• Relay Customer Concerns/Clarifications to the Sales Engineers/Manager and ensure appropriate action and subject closed.
• Create and update client data base.
• Receive telephone calls from client on behalf of Sales Engineers/Manager if not available. Ensure to relay information as soon as possible.
• Perform data entry, printing, binding, and filing duties.
• Prepare documentation, letters, and submittals as per instruction.
• Maintain proper records and tracking of sales documents.
• Inform client of the services and product information with the instruction of Sales Manager.
• Follow up on the status of quotations sent with clients as per directive of Sales Manager.
• Assist on other tasks required/assigned by Sales Manager.
• Ensure that HSE policies and procedures are being followed and implemented.
• Maintain company's interest and objectives when dealing with Clients and third parties.
• Perform other tasks assigned by the Direct Line Manager.

Qualifications:

• Secondary School Certificate/ Diploma, or equivalent

• Experience in administrative support role for at least 4 years

Years of Experience:

• Minimum 4 years of work experience as supporting sales or marketing staff.