Barista Supervisor

The Pool Bar Barista is responsible for preparing and serving high-quality coffee, espresso-based beverages, and a variety of cold and hot drinks at the pool bar. The role involves delivering excellent guest service, maintaining a clean and organized workstation, and contributing to a relaxed and enjoyable poolside atmosphere. The barista also assists with serving light snacks, supporting the beverage team, and ensuring guest satisfaction in a fast-paced outdoor environment. Requirements Beverage Preparation and Service: · Prepare and serve a variety of coffee and espresso drinks, including lattes, cappuccinos, iced coffees, and specialty beverages. · Operate professional espresso machines, grinders, and brewing equipment with proper technique. · Serve cold drinks, smoothies, juices, mocktails, and bottled beverages as per menu and guest preference. · Ensure consistency in quality, presentation, and taste in every drink served. · Provide recommendations and upsell specialty beverages or promotions to guests. 2. Guest Interaction and Service: · Greet guests courteously, take drink and snack orders, and ensure timely delivery. · Maintain a friendly, approachable, and professional at all times. · Handle guest requests, preferences, and complaints professionally and promptly. · Ensure all guest areas at the pool bar are tidy, welcoming, and service-ready. 3. Hygiene and Cleanliness: · Keep the barista station and pool bar clean, sanitized, and organized at all times. · Follow food safety and hygiene standards for beverage handling and preparation. · Ensure utensils, machines, and tools are cleaned and stored correctly after each shift. · Maintain a neat personal appearance, in line with hotel grooming standards. 4. Stock and Inventory: · Monitor stock levels of coffee, milk, syrups, disposables, and other bar items. · Assist in receiving and organizing beverage supplies and deliveries. · Inform the supervisor of low stock or equipment maintenance needs. · Ensure correct storage and rotation of ingredients to avoid waste. 5. Pool Area Support: · Support the poolside service team during busy periods by assisting with tray service or light food handling. · Clear and reset poolside tables and bar counters when needed. · Ensure all equipment (blenders, fridges, espresso machines) are in good working condition. · Assist during pool bar events or themed service days as directed.