Game operator

The Games Operator runs recreational stalls and attractions, ensuring a fun and safe environment while providing excellent customer service and maintaining equipment. 1. Daily Operations · Execute routine duties as per departmental SOPs. · Monitor area cleanliness, guest service, and queue flow. · Report incidents and escalate issues when necessary. 2. Team Support & Coordination · Work collaboratively with peers and supervisors. · Support new staff orientation and daily task assignments. · Provide shift handover details accurately. 3. Customer Service · Assist guests with directions, services, or concerns. · Maintain a friendly and welcoming attitude. · Handle complaints with professionalism and escalate as needed. 4. Health, Safety, and Hygiene · Follow all safety and hygiene standards. · Ensure guest zones are safe and hazard-free. Comply with PPE requirements and cleanliness protocols. Requirements Education: · High school diploma or equivalent. Additional relevant training is a plus. Skills: · Strong customer service and communication abilities. · Teamwork and time management. · Basic understanding of safety protocols. · Willingness to work flexible shifts, weekends, and holidays. Experience: · 1–3 years of relevant experience in hospitality, operations, or customer service. Hands-on experience in dealing with guests, handling equipment, or operating a point-of-sale system (as applicable). · Basic proficiency in POS or scheduling systems (if applicable). · Familiarity with operational procedures and reporting. Ability to use mobile communication tools for updates/reporting. · Friendly, energetic, and service-oriented. · Able to work under pressure and manage multiple tasks. · Flexible and adaptable to various roles or locations. Demonstrates integrity and reliability in responsibilities Benefits