Senior Project Manager

Energy Solutions is seeking a Senior Project Manager manages large, complex programs, projects, and client engagements that require advanced project management expertise, stakeholder coordination, financial management, and operational oversight. This role is responsible for ensuring successful program delivery through effective planning, execution, risk mitigation, resource management, and client engagement while supporting client and organizational objectives. 

In addition, the Senior Project Manager manages Project Managers and project contributors, supports continuous improvement efforts, contributes to strategic planning activities, and advances operational excellence across assigned programs.  

Working independently with limited supervision, the Senior Project Manager manages program implementation efforts and cross-functional project teams and drives execution strategies that improve participant-facing operations, operational controls, documentation quality, delivery performance, customer participation, and program outcomes. The role identifies recurring operational issues and strengthens workflows, SOPs, quality controls, and delivery practices across assigned programs and workstreams. The role serves as the primary point of contact for clients and key stakeholders, proactively identifying challenges, resolving issues, and ensuring alignment across program activities. 

Responsibilities include but are not limited to:  

• Manage and oversee large-scale, complex programs, projects, and client engagements from initiation through closeout while ensuring alignment with client objectives, Standard Operating Procedures (SOPs), contractual requirements, regulatory obligations, and organizational priorities 
• Ensures execution of day-to-day program tasks (including timely maintenance of program information across CRM platforms), implementation of activities, delivery planning, and coordination across multiple workstreams 
• Monitor and evaluate program performance, milestones, schedules, objectives, deliverables, and operational effectiveness 
• Drive accountability for program outcomes, quality standards, client satisfaction, and delivery performance 
• Anticipate and resolve complex operational exceptions, workflow dependencies, and delivery challenges across assigned workstreams, escalating material contractual, financial, or strategic risks as appropriate. 
• Contribute to development and implementation of program strategies, annual work plans, operational priorities, and continuous improvement initiatives 
• Optimize project-level procedures and implementation approaches that improve documentation consistency, participant experience, delivery quality, and operational efficiency 
• Recommend and implement approved enhancements that improve operational effectiveness, participation outcomes, client value, and delivery performance 
• Support innovation and continuous improvement efforts by identifying opportunities to strengthen program execution, delivery practices, and organizational effectiveness 
• Work with leadership and stakeholders to align program activities with evolving business and client needs 
• Manage program budgets, forecasts, staffing plans, resource allocation activities, and financial reporting requirements 
• Monitor financial performance, expenditures, utilization rates, labor allocations, and delivery costs to ensure alignment with contractual and organizational objectives 
• Develop and maintain resource plans, implementation schedules, and operational forecasts 
• Support proposal development, budgeting, scope definition, and business planning activities\ 
• Review resource needs and recommend adjustments that support the achievement of program objectives 
• Serve as the primary client-facing contact for assigned programs and strategic initiatives 
• Develop and maintain strong relationships with clients, utility program administrators, public-sector partners, trade allies, contractors, and internal stakeholders 
• Facilitate client meetings, program reviews, performance discussions, and strategic planning sessions. 
• Manage resolution of complex stakeholder and participant issues by coordinating across program teams, documenting decisions and corrective actions, and communicating outcomes to appropriate stakeholders 
• Supervise/mentor cross-functional implementation teams by clarifying project objectives, priorities, responsibilities, and delivery expectations 
• Mentor and support Project Managers, Project Associates, Coordinators, and other project contributors to strengthen project management capabilities, consistent applications of program requirements, SOPs, documentation standards and delivery performance 
• Provide guidance on project management methodologies, stakeholder engagement, financial management, and program execution practices 
• Promote consistent use of CRM platforms, project management systems, operational trackers, and approved documentation practices across assigned project teams 
• Oversee quality reviews of program records, reports, participant-facing materials, and operational deliverables to ensure accuracy, completeness, consistency, and compliance 
• Assess and mitigate program risks through proactive planning, issue management, corrective actions, and escalation where necessary 
• Monitor and review adherence to established SOPs, KPIs, financial performance measures, quality indicators, operational metrics, and customer satisfaction outcomes 
• Maintain reporting frameworks, governance controls, documentation practices, and quality assurance processes 
• Exercise independent judgment when evaluating trade-offs, managing competing priorities, resolving issues, and making program delivery decisions 
• Review quality findings, participant feedback, operational exceptions, and program-system trends to mitigate emerging risks and strengthen program delivery control and continuous improvement of governance practices 

Minimum Qualifications:   

• Bachelor's Degree in Environmental Studies, Environmental Science, Sustainability, Economics, Business Administration, Public Policy, or related field  
• 8 years of experience managing complex programs, projects, or initiatives within energy efficiency, sustainability, consulting, utilities, or a related industry 
• Demonstrated experience managing large-scale or complex client-facing programs with accountability for delivery performance, stakeholder engagement, budgets, and operational outcomes 
• Experience leading cross-functional project teams and coordinating activities across multiple business functions and stakeholder groups 
• Experience managing implementation efforts, client communications, financial performance, and operational execution 
• Experience contributing to proposal development, scope of development, client presentations, contract modifications, and business development activities 
• Experience overseeing participant-facing or transaction-based program operations, such as incentive or rebate workflows, customer support processes, eligibility or documentation reviews, or comparable regulated program activities 
• Strong knowledge of project and program management methodologies, governance practices, budgeting, scheduling, risk management, and operational planning 
• Demonstrated ability to independently manage complex initiatives and balance multiple priorities simultaneously 
• Demonstrated ability to apply and reinforce SOPs, documentation controls, quality assurance practices, and corrective-action processes across complex projects or program workstreams 
• Ability to coach, mentor, and support project management staff while promoting continuous improvement, accountability, and delivery excellence. 
• Strong client relationship management skills, including the ability to influence stakeholders, facilitate consensus, and manage competing priorities without direct authority 
• Strong analytical skills with the ability to evaluate program data, budgets, KPIs, and performance metrics. 
• Strong stakeholder management, negotiation, and problem-solving capabilities 
• Excellent verbal and written communication skills, including executive and client-facing presentations 
• Experience developing reports, dashboards, executive summaries, and program performance analyses 
• Proficiency with Microsoft Office, SharePoint, Smartsheet, Monday.com, or similar project management platforms 

The salary range for this role is $92,000 - $125,000 with a target compensation of $92,000 - $106,250 based on experience and qualifications.