Contract Real Estate Listing Coordinator

Entera is the leading SaaS and Services platform for Enterprise and Mid-Market single-family investors, empowering them to buy, sell and operate their real estate investments seamlessly. Powered by Artificial Intelligence (AI), Entera’s online marketplace offers the best combination of data, technology, services, and expertise to real estate investors. Since its inception in 2018, Entera has transacted on more than $6B of single-family home transactions across 33 US markets. Backed by leading investors Goldman Sachs, Bullpen Capital and Craft Ventures, Entera empowers single-family buyers and sellers to make data-driven strategic decisions about their real estate, scale their operations, and achieve their investment goals.  The company is headquartered in New York City, New York, and Houston, Texas.

What You'll Do:

• Play a critical role in meeting service-level agreements (SLAs) and Entera’s KPIs reliably and consistently. 
• Manage 50+ listings per month, frequently switching between assets at different stages of readiness
• Maintain a high degree of customer service and integrity when interacting with customers, third parties, and internal partners.
• Draft, review, and maintain MLS listings and related documentation (note: some coordinators will focus more heavily on MLS, others on field operations)
• Work with internal and external partners to create effective processes and ensure that all documentation and selling systems are correctly established to meet deadlines effectively. 
• Ensure that the transition of information and documents to the agent selling team is accurate, timely, and meets Entera standards to maximize “Day 1 sales” and ongoing salability of assets.
• Order, schedule, coordinate and close out 3rd party services vendors based on SLAs and asset conditions for listing. 
• Serve as a primary point of contact for 3rd party services vendors, field agents, and internal partners — handling frequent inbound calls, emails, and requests
• Demonstrate the ability to multi-task and problem-solve in a fast-paced environment.
• Maintain strong organization across multiple workstreams, prioritizing what must happen now vs. what can wait
• Collaborate cross-functionally to resolve issues and keep listings moving forward
• Contribute ideas to improve operational workflows, vendor processes, and listing readiness through Entera’s knowledge-management systems

Who You Are:

• 1–2+ years of hands-on real estate experience as a Listing Coordinator, or a licensed Real Estate Agent who is intentionally seeking a career shift into a coordination / operations role
• Direct experience working with the MLS, including navigating listing terminology, drafting listings, and managing listing data
• Highly organized with exceptional time-management skills — able to juggle many different tasks and confidently prioritize competing deadlines
• Comfortable operating in a high-volume environment, managing dozens of listings simultaneously and switching between assets throughout the day
• Strong communicator who is comfortable working with vendors, construction teams, field agents, and internal stakeholders
• Resourceful and self-directed — able to respond professionally to vendor questions, escalate issues appropriately, and manage timelines without hand-holding
• Patient, calm, and professional when handling frequent inbound calls and last-minute requests
• Detail-oriented with strong follow-through and accountability
• Tech-savvy and comfortable working in tech-enabled systems and workflows
• Experienced with Google Workspace and Microsoft Office (Excel, Word), including data entry and tracking