House Car Driver

United States·Beverly Hillsmid

OperationsDriver

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Quick Summary

Key Responsibilities

Ability to remain standing and/or sitting for up to 8 hours. Ability to walk the property frequently. Ability to move up and down stairs regularly. Ability to move quickly based on guest needs.

Technical Tools

OperationsDriver

Greet guests promptly, professionally, and courteously upon arrival and departure.
Open vehicle doors, assist with luggage as needed, and provide a warm welcome. Offer information about the hotel, amenities, and dining options.
Maintain a professional appearance and uphold the hotel’s customer service standards.
Maintain conversation with passengers according to their needs.
Review and learn scheduled rides for the day on appropriate system.
Inspect vehicle for damage; document required repairs.
Inspect vehicle for operating condition and rectify any deficiencies (i.e., tire pressure, oil/fuel/water levels).
Inspect vehicle for cleanliness, inside and out; rectify any deficiencies.
Communicate vehicle maintenance needs to Management and follow up on completion.
Follow designated procedures for vehicle breakdowns and accidents.
Remain on scheduled route at all times. Safely drive, park, and retrieve the house car in a timely manner. Use caution when driving and parking in tight or busy areas.
Ensure the safety of all passengers and their belongings.
Communicate any delays, problems and passenger needs to the Front Office team.
Monitor and manage traffic flow in the arrival/departure area, being as efficient as possible to maximize parking spot quantity.
Ensure driveways and fire lanes are always clear. Keep driveway, entrance, and valet areas clean and organized.
Report suspicious activity or unsafe conditions to security or management.
Handle guest complaints or concerns promptly, referring to manager when needed.
Follow all driving laws, safety protocols, and hotel procedures.
Work closely with guest services team to review occupancy, guest check-ins, VIPs, and special needs.
All parking should remain legal, not taking up multiple spots, and allow access for emergency vehicles.
Ensure only authorized vehicles are parking in company lots. Work with front desk to verify and report any vehicles that are deemed non-business related.
Direct guests as they arrive to appropriate locations.
Have full knowledge of all parking options on property.
Maintain complete knowledge of hotel operations and scheduled daily activities.
Work closely with valet, concierge, and front desk agents to maximize guest experience.
Review administered reports daily, such as in-house rooming list, arrivals and departures.
Work closely with concierge when appropriate; answer inquiries and provide local recommendations.
Communicate closely with departments (e.g., submit requests via Alice)
Use interdepartmental communication via email and Microsoft Teams.
Maintain lobby, front desk, and sitting areas; ensure cleanliness.
Monitor shift reports/communication; assist in training new staff.
Demonstrate a team-focused attitude and encourage collaboration.
Understand and use safe work practices for all safety precautions including Emergency Evacuation Procedures, Violence in the Workplace, Accident Reporting, OSHA Compliance, and Bloodborne Pathogen Procedures.
Attend meetings and training sessions as required.
Comply with all policies as outlined in the Handbook, Property Supplement, or otherwise issued including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substances in the workplace.
Perform other duties and responsibilities as assigned by management to support departmental and operational needs.

Ability to remain standing and/or sitting for up to 8 hours.
Ability to walk the property frequently.
Ability to move up and down stairs regularly.
Ability to move quickly based on guest needs.
Ability to regularly move and lift up to 50 lbs.
Ability to use repetitive manual dexterity.
Ability to visibly survey property areas clearly.
Ability to communicate and exchange information effectively, often in a public/group setting.
Ability to read, write, speak, and understand English.
Ability to complete a satisfactory background check.
Ability to perform tasks safely and operate equipment.
Ability to perform assigned tasks, operate equipment, and complete job duties in a safe manner
Ability to work flexible hours based on business needs including midweek and weekend days.

Company Vehicle (Automatic)
Computer and Printer/Scanner/Copier
Microsoft Office, including Outlook and Teams
Scheduling and Time Clock
Cell Phone/Tablet
Radios/Walkies
Credit Card Processor
Multi-line phone system
Basic Cleaning Chemicals & Tools (mop/bucket, broom/dust pan, vacuum, sanitizers and rags)

Work will primarily take place in a hotel and/or restaurant environment, in both guest-facing and employee back of house areas.
Frequent exterior work with exposure to extreme weather.
Group and solo work.
Exposure to various hazardous chemicals, to be used only as instructed.

Requirements

~1 min read

2+ Prior professional driving experience preferred.
Valid California Driver’s License required.
Must have excellent driving record.
Thorough knowledge of local area and roads.
Must be knowledgeable and comfortable with both automatic and manual driving.
Fluency in English both verbal and non-verbal preferred.
Provide legible communication and directions.
Must operate with the highest level of professionalism and respect for personal space/items.
Successful completion of satisfactory background check.
Available for flexible hours, including weekdays, weekends, holidays.
Strong communication, organizational, multitasking, and problem-solving skills.
Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
Sincere enthusiasm for the role and passion for guest service excellence.
Passion for delivering personalized service in a sophisticated environment.

What We Offer

~2 min read

✓Medical, Dental, Vision, and Supplemental Insurance Plans

✓Health & Wellness Programs

✓401(k) Retirement Savings Plan with Company Match

✓Paid Time Off and Paid Sick Leave

✓Family Matters Program (Paid Parental Leave)

✓Employee Travel Discounts

✓Recognition Programs and Appreciation Events

✓Training & Tuition

✓Free On-Site Parking

✓Dry Cleaning for Employee Uniforms

Location & Eligibility

Where is the job

Beverly Hills, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $52,000–$54,080 a year; 29% above the $41,080 median for Driver jobs on Jobera (2,804 salaries).
Who can apply: United States
Posted: Today
Employer: has 320 open jobs on Jobera.