Business Management Trainee - Operations

Think Zone is a fast-growing education startup focused on building personalized learning experiences for K–8 students.

As we continue to grow, we are looking for high-potential early-career team members who are excited to take on challenges, learn quickly, and grow with an entrepreneurial team.

This role is designed for someone who wants hands-on exposure to business operations, regional expansion, and the day-to-day work involved in scaling a growing education business.

• Support day-to-day regional operations and help connect learning centers with the central team

• Spend time in learning centers to understand student, parent, staff, and operational needs firsthand

• Identify operational challenges and help develop practical solutions to improve center performance and customer experience

• Support new center launches, including launch planning, operational setup, coordination, and execution

• Assist with evaluating potential new markets and expansion opportunities

• Help develop and improve repeatable operating processes, workflows, and systems as the business grows

• Track operational priorities, follow up on action items, and help ensure projects are completed on time

• Work closely with Center Managers and other frontline team members to understand what is working and where additional support is needed

• Analyze operational information and frontline feedback to identify opportunities for improvement

• Support cross-functional projects related to center performance, expansion, staffing needs, customer experience, and business operations

• Take ownership of projects and help move initiatives from planning through implementation

We care more about your potential, mindset, and ability to grow than having a perfectly matched background.

You may be a great fit if you:

• Enjoy challenges and are excited about joining a fast-growing startup

• Are interested in business operations, expansion, and understanding how a growing organization works

• Are collaborative, easy to work with, and eager to learn

• Are detail-oriented, organized, and reliable in execution

• Have strong ownership and follow-through

• Enjoy identifying problems and finding practical ways to improve processes

• Are comfortable working in a fast-changing environment where priorities may evolve

• Have strong communication, analytical, and problem-solving skills

• Are comfortable interacting with frontline teams, managers, parents, and other stakeholders

• Are willing to spend time at different Think Zone learning centers throughout the Bay Area as business needs require

• Are interested in education and want to contribute to building better learning experiences

• Hold a Bachelor’s or Master’s degree. New graduates and early-career candidates are welcome to apply.