Director, Safety & Security

Ensure a common understanding of threats, risks, incidents, and crisis management matters. Coordinate execution of crisis management plans and action. The Director will liaise with the hotel management team, the regional asset managers, risk management, and guest relations for matters relating to Safety and Security.

• Ability to assimilate new concepts and practices into the position and provide effective on-the-job training, policies and procedures, departmental training topics and professional development to field and HSC teams.
• Ability to evaluate and identify opportunities from a strategic perspective, including ability to develop prioritize and implement plans to meet organization's core strategic goals.
• Monitors available sources of risk intelligence and shares information on potential threats that could impact hotel operations directly with leadership and stakeholders involved.
• Provides relevant reporting (e.g., threat assessment, risk mitigation, incident reporting trends, crisis management) for internal awareness purposes to assigned hotels.
• Serves as a primary contact for hotel management teams to consult on safety and security related matters and action plans
• Ensures implementation of policy and compliance programs
• Assists with virtual and in-person training applicable to the safety and security program
• Ensures hotels have access to safety and security related sources of information and tools.

• Serves as a primary contact under the crisis management plan for assigned hotels.

• Communicate and develop relationships with governmental agencies in connection with safety matters involving the hotel as needed
• Assist the hotel management team with responding to inquiries from law enforcement in compliance with company policies
• Demonstrated knowledge of regulatory standards applicable to hotels, such as safety regulations, fire codes, building and construction codes, security codes, etc.
• Good presentation and public speaking skills, as well as excellent written communication skills.
• Ability to analyze data as required in order to make strategic and tactical decisions.
• Absolute discretion and confidentiality regarding sensitive information.
• Strong problem-solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems.
• Ability to make decisions and work independently and complete in-depth investigations
• Manages time effectively, meets mutually agreed deadlines and flags delays and obstacles.
• Motivates and inspires hotel leaders and employees to perform.
• Seeks innovative solutions.

• 10+ years of Safety & Security experience required, previous hotel safety experience, law enforcement, public safety, fire department or military experience preferred
• Ability to speak and write in Spanish preferred
• Bachelor's Degree or Diploma in related field