Operations Manager - General Surgery & Plastic Surgery

In collaboration with senior leadership, leads large multi-specialty group practice(s) or large family practice(s) and business operations.  Focused on operational activities within practice. The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues. Goal achievement of the specified area is accomplished through strong management of teams/colleagues to ensure operational results. Maintains optimum patient care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are understood and followed by team members. Communicates with parties within and outside of own job function, which may include external customers or vendors. Responsible for managing teams, making and implementing adjustments and improvements of processes, systems or products to enhance performance of job area. Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline. Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals. Assures orientation and ongoing education for staff and has input into program and project development.

This role requires experience managing projects, communicating effectively with multidisciplinary teams, and coordinating complex clinical schedules in a fast-paced healthcare environment.

• Experience supporting change management as a leader
• Experience leading a surgical team
• 5 years of more of healthcare experience

• Bachelors degree
• -OR - Associates degree in Nursing and ability to obtain bachelors degree within 3 years from date of hire.

• 3 plus years of healthcare experience, preferably in a clinical setting OR completion of administrative fellowship through Essentia Health.

• Strong project management and organizational skills
• Excellent verbal and written communication abilities
• Ability to coordinate complex clinical schedules
• Strong attention to detail and follow-through
• Ability to manage multiple priorities and deadlines
• Problem-solving skills and ability to adapt in a fast-paced environment
• Professionalism and ability to collaborate with cross-functional teams