System Senior Specialist.Customer and Partner Management

Job Purpose

Manage Customer Care, Sales, and Marketing demands, solutions and implementations for the CRM applications, and align it with the company business needs and the global IT strategy in order to achieve the best and cost effective solutions.
-To provide sustainable service to various Etisalat departments and provide IT systems that help optimize business processes.
 
 

QUALIFICATIONS_ESSENTIAL

-University degree in Engineering, Computer Science or Information Technology.
-Excellent command of English language (Reading, Writing & Oral).
-Excellent Telecommunication knowledge.
-Good interpersonal skills (Negotiation, communications, etc.)

QUALIFICATIONS_DESIRABLE

-Cross functional experience/exposure (Marketing, Sales, Customer Care, Finance, etc.)
-Experience with Medium/ large size projects implementation.

EXPERIENCE_ESSENTIAL

-Minimum 2 years of Experience.

-Experience with Small Medium Projects implementations
-Experience with Software development life cycle
-Experience with DB and programming languages
-Experience with CRM Business analysis
-Experience in vendor management.

EXPERIENCE_DESIRABLE

-Experience with large and mega projects
-Experience in Agile Software life cycle
-Experience in Software testing approaches& methodologies
-Experience in Hardware architecture

CERTIFICATIONS_ESSENTIAL

N/A