Voice Core Operations Principle Engineer.Network Management

Supervision of voice core domain and services across CS Core networks, User Data management systems and IMS network; in order to guarantee high level of availability, reliability and efficiency. The role includes supervising managed services teams in order to achieve assigned targets within agreed on SLAs.

• Supervise core network support function including SW upgrades, CSR with vendor and applying of remedies & permanent fixes.
• Supervise Core network configuration function including optimization actions, new features introduction, new products & services launching, charging scenarios, implementation procedures and roaming definitions.
• Supervise troubleshooting of escalated complaints & trouble tickets affecting customer experience and failing roaming scenarios.
• Supervise Anritsu network monitoring system administration and configuration, in addition to Control administration of users privileges across core nodes and Anritsu.
• Handle definition and pre-activation of new pre-paid and post-paid voice and data consumer lines, along with voice & M2M corporate lines and MNP configuration on core network different data bases, including services provisioning (Like RBT, Wifi calling and LTE) as per commercial requirements, in addition to recycling and reconciliation activities.
• Handle integration & testing of interconnecting routes & signaling links with mobile & fixed operators, in addition to bearer conversions to new technologies in compliance with accounting/charging techniques.
• Supervise IMS networks & services support & configuration (for any launched service like fixed, Wi-Fi calling, VoLTE, unified communications, RCS, or else); optimization actions, new features introduction, charging scenarios, and implementation procedures.

Knowledge:

Specialized knowledge in GSM/WCDMA/LTE networks.

Education:

Bachelor Degree of Electrical & Communication Engineering

Language Proficiency:

Fluency in both spoken & written English & Arabic language is required.

Problem Solving:

Identify and solve any issue raised across multiple domains (CS\IMS\PS\BSS\IP)

Innovation:

Must have a way to Overcome any obstacles between different vendors

Skills & Abilities:

Must have proficiency in Microsoft office, numerical skills, leadership capabilities, negotiation skills, presentation skills, communication skills, ability to work under pressure, ability to work in teams

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2-3 years of experience in mobile operators/vendors, with proficiency in core networks.

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