Exceptions Operations Specialist

• →Processing of general ledgers of internal accounts to ensure accuracy of all financial records, identifying and assisting in resolution of escalated discrepancies.
• →Transaction processing of withdrawals, deposits, account closures, stop payment, batch checks, and dormant account activities.
• →Account maintenance; including CD renewals, interest rate changes, product changes.
• →Performs account servicing functions such as client authentication, account research, maintenance of logs, client authentication, and other duties.
• →Monitors and contributes to report items, including Regulation CC and Regulation W.
• →Completes exception processing, including non-post, overdrafts, and stop payment analysis.
• →Performs maintenance on home equity loans.
• →Handles processing of return deposit items and ATM float maintenance.

• 2+ years of banking experience, with a strong focus on banking operations.
• Demonstrated ability to analyze discrepancies, research account activity, and resolve issues while ensuring accurate and timely processing of transactions.
• Proven ability to manage multiple priorities and work queues simultaneously, maintaining a high level of productivity, organization, and attention to detail.
• Strong verbal and written communication skills, with the ability to clearly document findings, communicate effectively with internal partners, and escalate issues when appropriate.
• Previous experience working in back-office banking operations, with a strong understanding of operational workflows, controls, and service delivery.
• Hands-on experience processing high-volume banking transactions, including withdrawals, deposits, account closures, stop payments, batch check processing, and dormant account activities.
• Working knowledge of exception processing, including non-post items, returns, overdrafts, and stop payment investigations and resolution.
• Experience ensuring operational accuracy, regulatory compliance, and adherence to established policies and procedures.
• Proficiency with banking systems and applications used to support account servicing and transaction processing.

• High School Preferred

• Physical Requirements: Sedentary Work

Career Level
3IC

Posting end date: 10/30/2026

• No Experience Required; 2+ Years Preferred