Senior Business Systems Project Manager

Everbridge is a global leader in critical communications, public warning, and enterprise safety solutions. Our technology is trusted by governments, emergency services, and enterprises worldwide to help protect people and communities during their most critical moments.  

We’re currently seeking a Senior Business Systems Project Manager to join our team.   

The Business Systems team owns Everbridge's core business applications, including Salesforce, NetSuite and the systems that connect to them. We partner with Finance, Sales, Legal, Procurement and other teams to deliver improvements that are well planned, well tested and well communicated.  

The Business Systems Project Manager plans and coordinates delivery across Salesforce, NetSuite and our other business systems. The role blends project management with scrum master responsibilities: running the team's delivery cadence, keeping project and release trackers current, managing dependencies and risks, and making sure stakeholders know what is happening and when. This person works closely with our developers, administrators, architect and business analysts, and with business stakeholders across the company. The role is based in India, with regular overlap with colleagues in the US and New Zealand. 

• 4-7 years' experience in project management, ideally delivering business systems, ERP or CRM projects (Salesforce, NetSuite or similar). 

• Hands-on experience with Agile and Scrum practices; a Scrum Master or project management certification (CSM, PSM, PMP or CAPM) is preferred. 

• Advanced Smartsheet skills, including reports, dashboards and automations, or equivalent experience with tools such as Jira. 

• Solid understanding of the software release lifecycle, including environments, testing, deployment and change management. 

• Strong organizational skills, with the ability to manage multiple concurrent projects and shifting priorities. 

• Excellent written and verbal communication skills in English, and comfort working with stakeholders across functions and time zones. 

• Proactive and dependable, with a track record of following through and holding teams to commitments. 

• Curious and comfortable asking questions to make sure requirements, risks and impacts are fully understood. 

• Able to work with regular overlap with US and New Zealand business hours, including some early-morning or evening meetings. 

• Bachelor's degree in Business, Information Technology or a related field, or equivalent experience.

 

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience