People Operations Analyst (6 months contract)

People Operations Analyst

We’re looking for a People Operations Analyst to join our team on a 6-month temporary basis. This is a hands-on role for an experienced People Operations professional who can hit the ground running, independently own work, and help improve how our People team operates at scale.

The ideal candidate has experience supporting a global employee population, strong systems and process expertise, and a continuous-improvement mindset. They will bring sound judgment, strong problem-solving skills, and an interest in leveraging AI and automation to create efficiencies, reduce manual work, and improve the People Team experience.

• →Own and support People Operations processes and initiatives across an international organization, ensuring work is executed accurately, efficiently, and with appropriate attention to global requirements
  
  
• →Serve as a first point of escalation for People Team questions, independently troubleshooting moderately complex issues, resolving where possible, and partnering with subject matter experts when appropriate
  
  
• →Support testing and implementation of People systems, processes, and workflows, including developing test cases, coordinating testing, documenting outcomes, identifying issues, and tracking resolution
  
  
• →Own and continuously improve People Operations documentation, workflows, and SOPs, ensuring processes are clear, scalable, and easy for the team to follow
  
  
• →Support and optimize workflows across Workday, Jira, and other People systems
  
  
• →Identify opportunities to leverage AI, automation, and emerging technologies to improve operational efficiency, reduce repetitive work, improve data and process quality, and enhance the People Team experience
  
  
• →Partner with stakeholders to identify process gaps, assess solutions, and implement improvements that create a more consistent and scalable global People Operations experience
  
  
• →Support global People compliance efforts by helping ensure processes are appropriately documented, consistently executed, and aligned with applicable requirements
  
  
• →Use data, process insights, and operational feedback to identify trends and recommend improvements
  
  
• →Support People Operations programs and projects from planning through execution, taking ownership of defined workstreams and deliverables
  
  
• →Navigate ambiguity and evolving priorities with a hands-on, solutions-oriented approach, bringing structure and clarity to complex operational challenges
  
  
• →Build strong relationships across the People team and serve as a trusted operational partner to help improve the overall employee and People Team experience

• 3–5+ years of experience in People Operations, HR Operations, or a related function
  
  
• Experience supporting international/global employee populations and navigating regional requirements
  
  
• APJ experience with Global HR/People compliance experience is a major plus
  
  
• Demonstrated ability to independently own processes, solve problems, and drive work forward with limited direction
  
  
• Strong experience documenting, improving, and maintaining People Operations processes, workflows, and standard operating procedures
  
  
• Hands-on experience with Workday and Jira
  
  
• Experience supporting system and process testing, including developing test cases, executing testing, documenting results, identifying issues, and partnering on resolution
  
  
• Experience serving as a first point of escalation for People Operations questions, independently troubleshooting moderately complex issues and knowing when to engage the appropriate subject matter expert
  
  
• Strong analytical, organizational, and problem-solving skills, with sound judgment and attention to detail
  
  
• Ability to manage multiple priorities and navigate ambiguity in a fast-paced, evolving environment
  
  
• Strong written and verbal communication skills, with the ability to effectively partner across People teams and cross-functional stakeholders
  
  

• Experience with program or project management is a plus
• Strong interest in AI, automation, and emerging technologies, with the ability to proactively identify opportunities to streamline processes, eliminate manual work, improve data and process quality, and enhance the People Team experience

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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