Filevine15mo ago

Renewals Specialist

United States·Salt Lake CityFull-timemid

Customer SuccessRenewals Specialist

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Quick Summary

Overview

Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work.

Technical Tools

Customer SuccessRenewals Specialist

Filevine is changing the way legal work gets done for law practitioners and their clients. As the leading legal operating system, Filevine is dedicated to empowering organizations with tools to simplify and elevate complex, high-stakes legal work. Powering everything from document and case management to timekeeping, billing and business analytics, over 3,400 law firms and legal teams use Filevine daily to deliver excellence.

2023 was a groundbreaking year for Filevine, as we launched a suite of AI-powered features that are transforming the legal industry.

- LeadsAI helps law firms evaluate cases faster, analyze client sentiment, identify potential problems, and predict case success.

- DemandsAI is an AI-driven demand letter generation solution that helps law firms prepare demand letters more quickly and accurately.

- ImmigrationAI streamlines the immigration process by automating tasks, reducing errors, and ensuring accuracy.

- AI Fields is a powerful tool that can enhance legal work by minimizing manual tasks, facilitating fact-checking, and quickly answering complex queries.

With these groundbreaking AI features, Filevine is empowering law firms and legal teams to deliver excellence to their clients with unprecedented speed and efficiency.

The Renewal Specialist is responsible for managing Small Business and Mid-Market account renewals. The individual is a quota-carrying contributor who works with the customer’s Account Solutions Managers and Account Executives to overcome obstacles during their renewal process.

Ensure clear communication takes place between the Account Solutions Manager and Account Executive on each account at time of renewal

Detailed research on the accounts to map out a clear path forward resulting in on time renewals

Utilize multiple tools and platforms to understand customer’s platform usage and communication with Filevine

Efficiently and Effectively work through a large book of business

Work with multiple departments to properly renew contracts

Attention to detail

Accepting of and able to implement quick, concise feedback

1-3+ years of Account Management experience

Consistent, demonstrable record of achieving quota/objectives

Hunger to join a startup company, work hard, and do great things

Solid written and verbal communication, organizational and time management skills

Excellent presentation and listening skills

In Office Position

Location & Eligibility

Where is the job

Salt Lake City, United States

On-site at the office

Who can apply

Listed under

United States

Listing Details

Posted: February 4, 2025
First seen: April 14, 2026
Last seen: May 6, 2026

Posting Health

Days active: 22
Repost count: 0
Trust Level: 31%
Scored at: May 7, 2026

Signal breakdown

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Filevine

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Filevine is a cloud-based legal technology company providing case management, document management, and automation tools for law firms and legal departments. [1, 4, 30] It aims to simplify and elevate complex legal work. [5, 19]

Employees

750

Founded

2015

Domain

Jobs

External application · ~5 min on Filevine's site

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