Maintenance Engineer at the Crosby Street Hotel

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service.

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.

Crosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities.

The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service.

• →Support the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding grounds
• →Perform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areas
• →Conduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attention
• →Execute daily, weekly, and monthly preventative maintenance programs and checklists
• →Monitor, maintain, and service engineering systems and equipment, including:
  • →HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans)
  • →Replacement of filters, belts, bearings, fans, insulation, and drain pans
• →Troubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipment
• →Perform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipment
• →Maintain a clean, safe, and organized work environment at all times
• →Follow all safety protocols and hotel standards

• 2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environment
• Working knowledge of HVAC/R, electrical, plumbing, and general building maintenance systems
• Computer literate, with experience using Building Management Systems (BMS) preferred
• Familiarity with HOTSOS or similar maintenance management systems preferred
• Excellent verbal and written English communication skills
• Ability to remain calm, organized, and professional under pressure
• Strong time-management skills with the ability to prioritize multiple tasks
• Physically capable of lifting, carrying, and handling equipment safely
• Relevant trade certifications and/or specialized training preferred, including:
  • Fire Safety Director
  • FDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.)