Maintenance Engineer at Whitby Hotel

The Whitby Hotel is looking for a hands-on, detail-oriented Maintenance Engineer to keep our guest rooms, restaurant, event spaces, and back-of-house areas running smoothly. You’ll handle day-to-day repairs, carry out preventive maintenance, and respond promptly to guest requests while maintaining Firmdale’s service and safety standards.

Guest service and repairs

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  Respond promptly to guest maintenance requests and follow the hotel’s Do Not Disturb procedures

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  Troubleshoot and repair lighting, locks, TVs, phones, furniture, and plumbing fixtures in guest rooms and suites

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  Carry out minor painting, sanding, and drywall repairs as needed

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  Update work orders in HotSOS and communicate repair status to the Chief Engineer, Engineering Supervisor, and hotel management

Building systems and preventive maintenance

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  Complete electrical and plumbing work orders, including replacing switches and outlets and repairing sinks, toilets, valves, and drain lines

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  Troubleshoot and maintain HVAC, refrigeration, and kitchen equipment

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  Inspect boilers, chillers, air-handling units, pumps, and exhaust fans, and replace filters and belts as needed

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  Complete and document scheduled preventive maintenance in guest rooms and throughout the hotel

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  Repair and maintain hotel equipment, including vacuums and floor-cleaning machines

Safety and teamwork

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  Check smoke and carbon monoxide alarms on a regular schedule

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  Serve as an active member of the hotel’s Fire Brigade, know building exits, and respond to fire and life safety concerns

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  Follow safety procedures, keep work areas clear of hazards, and support teammates as needed

• At least 2 years of building maintenance engineering experience, preferably in a five-star hotel

• Hands-on experience with mechanical, electrical, plumbing, and general building maintenance. HVAC experience is preferred

• Strong troubleshooting skills and the ability to use a Building Management System (BMS)

• Ability to read and understand blueprints and schematics. Experience interpreting technical manuals is preferred

• Building trade certifications or specialized training in fire safety, sprinkler and standpipe systems, or backup generators is a plus

• Willingness to attend training to obtain an FDNY Fire Safety Director Certificate of Fitness

• Clear communication skills and the ability to work independently and as part of a team

• Flexibility to work days, evenings, nights, weekends, and holidays

• Ability to stand and walk throughout an eight-hour shift and to bend, kneel, crouch, climb, and move furniture and equipment

• Ability to lift up to 50 pounds and lift 50–100 pounds with assistance