Vendor Management Specialist - senior

senior

OperationsManagement

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Requirements Summary

Drive effective vendor management practices and improve collaboration with our vendor partners, to maintain, evaluate and improve ongoing

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OperationsManagement

To manage and ensure optimal Service Level Agreements, contracting and procurement processes in the organisation.

To develop and optimise relationships with third party vendors and partners while ensuring governance and oversight of requirements and vendor delivery in line with client expectations, legal contractual obligations and performance delivery metrics

Drive effective vendor management practices and improve collaboration with our vendor partners, to maintain, evaluate and improve ongoing relationships, SLA and contracting with strategic and other third-party vendors and partners to the benefit of both vendors and the bank.
Coordinating internal stakeholders with external partners across the group for these key vendor engagements
Provide ongoing advice and guidance to business on operational and tactical vendor management, but also ddisplay assertiveness and sound influencing skills in challenging business on identified material risks.
Facilitate problem resolution (where needed) and ensure operational and tactical supplier relationships are protected in line with contractual agreements,
Promote vendor governance for vendor and contract management, by contributing towards ongoing improvements to these policies, frameworks and guidelines and communicating educating and advising stakeholders on the same, internal, and external of the organization,
Assist with the analysis of Total Cost of Ownership and ongoing viability and monitoring of business cases from information provided by Finance, Business, and the vendors.
Participate in budgeting processes when required from a commercial and financial perspectives in terms of understanding and planning for business demand and priorities Supporting the business and procurement in how items or services are to be acquired (e.g. leased, charged as an expense, depreciated or outsourced)
Understand and enable the design standards, protocols and parameters for vendor and contract management, by following guidelines in terms of best practices.
Partner with business to maintain ongoing awareness of their engagements with vendors and advise and support ongoing vendor delivery with business in line with agreed expectations.
Collaborate effectively with risk and compliance on vendor impacts, and help business drive these requirements that impact a vendor partner.
Effective teamwork, self-management, and alignment with group values. You are also the custodian of upholding the highest ethics within our vendor engagements and handle stress in ways that do not negatively impact others.

Have a degree, (B Com, B Com Hons, BSc, BSc Hons, BSc Engineering, Supply Chain Degree)
5-7 years progressive experience in a Vendor management and/or procurement role in a similar sized organization including 2-3 years’ experience in ICT is preferred,
Ideally CIPS certification
Comprehensive knowledge of applicable concepts and methodologies around vendor management
Extensive working experience in Vendor Management, relationship management, contract management, procurement, IT and related function within the banking industry is preferred
Understanding of governance structures and frameworks used to manage vendor management programs and vendor risk mitigation and oversight
Ability to analyse data, interpret results and provide recommendations when required.
Advanced analytical skills to resolve the complex issues/problems within the vendor management area.
Excellent Business and Commercial acumen.

Opportunities to network and collaborate at a group level across business units and with external parties
Challenging fast paced working environment, with activities that are seldom routine.
Opportunities to make a difference at a group level.

Excellent relationship builder, yet assertive and influential to drive group values and policies,
Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
Operate across organizational levels, from C-Suite engagements to very operational staff needing help

09/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.