Staff Software Engineer - DevOps

As part of the Cloud Platform Engineering team, you will be building Five9’s next generation, cutting-edge Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter.

• →Be part of Cloud Platform Infrastructure Team, focused on building the next generation Modern SaaS using public multi-cloud and hybrid-cloud solutions.
• →Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of Cloud Native applications.
• →Delivering mostly self-selected user stories efficiently and with testability and scalability - including complex tasks that span across adjacent areas.
• →Leading engineering effort and collaborating regularly with Peers, PM and Quality and Ops, helping mentor others and developing specs.
• →Is the go-to person who diagnoses and anticipate problems/bugs, drives toward industry standards/patterns, making sure project is delivered and deployed end to end.
• →Enable all Five9 development teams with a Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA.
• →Design, and build secure, highly scalable, enterprise grade platform services.
• →Document and communicate clearly of architecture and implementation solutions.
• →Work closely with product managers, architects, testers, and development teams.
• →Troubleshoot and support current Cloud platform in production.
• →Can mentor and displays emotional intelligence.
• →Expertise to Debug & Support Production issues.

• 9+ years of professional DevOps / production operations experience.
• 5+ years of Cloud Native application delivery experience.
• Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCity.
• Intimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure).
• Hands-on experience working on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM).
• Strong proven experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation.
• Strong Experience in building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery.
• Advanced knowledge of Linux based systems and runtimes.
• Strong development experience in one or more programming languages - Python, Terraform, Golang, Java, etc.
• Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent.
• DevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycle.
• Experience working with at least 1 or more Cloud Provider automation tools.
• You understand what it takes to run mission critical software in production.
• Ability to prioritize tasks, work both independently and collaboratively in an agile environment.