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Senior Manager, QA Engineer, Digital Banking

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EngineeringQa Engineer

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Quick Summary

Overview

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve.

Technical Tools

EngineeringQa Engineer

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.

COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

JOB SUMMARY: The Senior QA Engineer is a hands-on tester responsible for writing, executing, and debugging tests across our digital banking ecosystem. This is an individual contributor role; however, it requires working closely with offshore QA Engineer - guiding coverage, reviewing work, and raising the quality bar of the whole team through your own example. This role builds and maintains automated test suites in C#/Selenium, executes manual and exploratory testing, and digs into failures to root cause. The Engineer partners with Product, Engineering, Operations, and Business Units.

Personally design, write, and execute manual and automated test cases across web, mobile, and API layers

Designed and executed backend test cases using custom SQL queries to validate complex business logic and ensure data integrity.

Build and maintain UI automation in C# with Selenium WebDriver, Playwright with JavaScript and API tests with tools such as Postman, RestSharp, and Swagger

Run automated suites, analyze results, and troubleshoot and fix failing tests - including flaky-test cleanup

Conduct end-to-end testing to validate business, technical, and functional requirements

Guide and mentor offshore QA analysts - assigning and reviewing coverage, pairing on complex scenarios, and coaching on standards and tooling

Serve as a technical point of reference for QA practices, helping define and continuously improve how the team tests

Write and maintain test data; keep test environments usable and dependable

Contribute test automation into CI/CD pipelines and help keep pipeline test stages green

Partner with QA analysts, Product, Engineering, Operations, and Business Units to ensure requirements are testable and quality expectations are aligned

Identify, document, and communicate defects, risks, and testing gaps clearly to technical and non-technical stakeholders

Influence release readiness decisions with clear, evidence-based quality assessments

Evaluate and apply modern testing and AI tools (e.g., ML-based self-healing automation, prompt-assisted test generation) where they make our testing faster and more reliable

Ensure testing is executed in compliance with all relevant regulations, standards, and policies

Provide regular, transparent status updates and meet testing milestones

Manage multiple priorities in a fast-paced environment

Hands-on first: write test scripts, run suites, triage defects, test releases

Technical leadership without a reporting line: set the standard for how we test; mentor offshore QA analysts, review their test cases, unblock them, and bring order to ambiguous requirements

Influence through credibility: advocate for quality with Product and Engineering, push back when a release isn't ready, and make the case with evidence you gathered yourself

Ownership: own the quality outcome of the work you touch end to end, from test design through post-release validation

Perform other duties as assigned

Bachelor's degree required; Computer Science degree preferred

Minimum of 8 years of hands-on QA/testing experience, including 4+ years actively building test automation. Candidates must be currently hands-on in code - this role writes and maintains tests daily

Proficient writing automation in C# with Selenium WebDriver

Strong hands-on API testing experience (Postman, RestSharp, Swagger)

Experience writing complex SQL queries

Experience integrating and maintaining automated tests in CI/CD pipelines

Mobile automation experience for iOS and Android (Appium preferred)

Working knowledge of performance testing tools such as JMeter

Exposure to containerization (e.g., Docker) for test environments

Experience with ML-based self-healing automation tools and/or prompt engineering for test generation is a plus

Demonstrated experience mentoring or technically leading QA team members, including distributed or offshore teams

Ability to lead by influence - earning trust with engineering and product partners and driving quality standards without formal authority

Experience in the financial services industry, preferably in a bank or other financial institution

Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)

Excellent communication and interpersonal skills, with the ability to explain technical findings to non-technical partners and build lasting stakeholder relationships

Strong organizational skills and attention to detail

Outstanding problem-solving and time management skills

Self-motivated, self-directed, and results-oriented

Adaptable and able to multitask in a fast-paced environment

Can work independently and within a team; solution-oriented with a collaborative approach

The pay range for this position is below. The specific rate will depend on the successful candidate’s qualifications and prior experience. $125,000 (entry level qualifications) to $155,000 (highly experienced).

POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:

• Remain in a stationary position

• Use hands and fingers

• Utilize a computer monitor with visual acuity

• Operate technology or other office machinery such as printers, scanners, etc.

• Communicate clearly verbally and/or in writing with others

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans

• 4 weeks PTO

• 401k + company match

• Metro SmartTrip benefits ($50/mo)

• Remote or hybrid (4 days per week in-office) work schedules for most positions

• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.

• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!

• The Washington Post Top Workplaces winner for four consecutive years (2023-2026)

CORE PRINCIPLES:

• Excellence: Excellence is not a goal, but a standard, reflected in the precision of our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed.

• People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.

• Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and smarter for our clients, more efficient for our team, and more profitable for our shareholders. By combining human insight with technological excellence, we strengthen our ability to serve, to adapt, and to succeed in a changing world. Innovation is a continuous investment in new ideas.

• Sound Practices: Our foundation rests on prudence, care, integrity, and discipline. We manage credit and business risk with rigor and fundamentals-based judgment, act with transparency, and uphold the highest standards of corporate governance and regulatory compliance to ensure sustainable growth and enduring financial strength.

• Distinct Value: We focus our energy where we add value. We avoid the commoditized and the ordinary, choosing to compete through insight, specialization, technology and service. By concentrating on areas where expertise matters and relationships endure, we create differentiation that is defensible and lasting.

• Clients: We exist to advance our clients’ success and to help them grow. We listen deeply, think creatively, and deliver solutions that solve problems, drive impact and add value. Every client relationship is built on partnership, performance, and purpose.

• Shareholders: We are committed to creating exceptional value for our shareholders. We invest for the long term and view our shareholders as partners – not observers - in value creation. We allocate capital wisely, execute with precision, and continuously adapt our business model to pursue the most attractive, risk-adjusted returns. We work to make rational decisions, avoid unnecessary complexity, maintain strong liquidity and capital, and communicate with clarity and honesty. We measure success both by current performance and by the durability and quality of the long-term value we build.

• Communities and the Environment: We believe prosperity and responsibility go hand in hand. We invest in inclusive opportunity and environmental stewardship. Our goal is simple - to do our part build a brighter, more sustainable future for the communities we serve and the world we share.

It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.

Employment with Forbright Bank is at-will, which means that either you or the Company may terminate the relationship at any time.

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