Guest Experience Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Four Seasons Hotel Cairo at Nile Plaza is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are encouraged to offer phenomenal service. 

We seek creative talents who are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept. 

We are currently seeking the creative talent a Full-time Guest Experience Supervisor  that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team as a Guest Experience Supervisor who will seek out opportunities for guest-centric experiences in all outlets of the hotel and manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.

Talents must have sound problem solving ability and proficiency in Hotel property management systems, the ability to handle multiple tasks in a fast-paced, client-driven environment are required. Fluency in reading, writing, and spoken English is also required, while having an outgoing personality and a can-do approach to any task. 

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts 
• https://www.facebook.com/FourSeasonsJobs 

In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. 

We look forward to receiving your application!