Revenue Operations Manager

The Revenue Operations Manager is the strategic owner of Fuel Cycle’s revenue systems, processes, data governance, and operational infrastructure. Sitting at the intersection of Sales, Marketing, Customer Experience, Finance, Product, and IT, this role ensures our go-to-market engine runs efficiently, scales cleanly, and produces trusted insights for leadership. This is a high-visibility individual contributor role requiring systems thinking, process design, technical fluency, and the credibility to drive cross-functional change. You’ll own the architecture that supports revenue growth—and you’ll have the autonomy to improve it.

• Serve as the strategic steward of Fuel Cycle’s revenue technology stack—including Salesforce, Pardot/Account Engagement, DealHub, Gong, Zapier, and Seamless. Key responsibilities include:

• Manage integrations and evaluate downstream impacts of system and process changes

• Enforce data governance standards and resolve cross-system issues

• Maintain documentation of architecture, workflows, and dependencies

• Continuously assess stack scalability and partner with GTM and IT teams to align business needs with system capabilities

• Own the business logic, workflows, and reporting requirements that drive revenue performance inside Salesforce. While IT handles platform administration and provisioning, you define the processes:

• Design and optimize sales and customer lifecycle workflows and lead routing logic

• Define opportunity stages, territory models, and coverage frameworks

• Translate business requirements into scalable Salesforce solutions

• Ensure process adoption and alignment across the organization

• Lead Fuel Cycle’s RevOps automation strategy and AI-enabled productivity initiatives:

• Own RevOps Bot 2.0, Salesforce ↔ Claude integrations, and associated knowledge systems

• Maintain prompts, governance standards, and operational documentation

• Identify and implement automation opportunities; design new AI-driven capabilities

• Lead adoption and change management for AI-enabled tools

• Stay current on emerging technologies and recommend improvements

• Own the integrity and reliability of revenue data across the organization:

• Monitor pipeline data quality and maintain lead-to-opportunity attribution

• Oversee forecast hygiene and enforce reporting standards

• Build executive dashboards, scorecards, and KPI reporting

• Identify and resolve data issues before they reach decision-makers

• Continuously improve the effectiveness of Fuel Cycle’s go-to-market engine:

• Drive funnel optimization and improve lead management and conversion performance

• Support territory redesign and lead sales productivity programs

• Analyze bottlenecks, implement automation to reduce manual effort

• Measure the impact of every improvement and refine continuously

• Act as a strategic operational partner to Fuel Cycle’s executive team:

• Deliver performance dashboards and support forecast inspections and revenue reviews

• Surface pipeline risks proactively and produce analytics that inform business decisions

• You’re not just reporting on the business—you’re helping leadership understand and act on it

• Chief Revenue Officer

• VP, Sales

• Enterprise Sales Directors

• Sales Development Strategists

• Marketing team

• 5+ years in Revenue Operations, Sales Operations, or a closely related field

• Strong Salesforce expertise across process design, workflow automation, reporting, and data management

• Experience managing complex revenue technology ecosystems and integrations

• Deep understanding of pipeline management, forecasting, territory design, and revenue analytics

• Proven ability to lead cross-functional operational initiatives and influence stakeholders at all levels

• Strong analytical skills with exceptional attention to detail

• Excellent written and verbal communication 

• Salesforce Administrator Certification

• Experience with DealHub, Gong, Pardot, ChurnZero, or similar GTM platforms

• Experience designing and deploying AI-enabled business processes

• Familiarity with Claude, ChatGPT, AI agents, prompt engineering, or workflow automation tools

• Experience supporting executive leadership with operational planning and analytics

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at hr@fuelcycle.com to discuss your needs.