Customer Experience Operations

Our vision is to become the marketplace for everything expensive, specialized, and difficult to move. We’re building the infrastructure that powers the procurement and disposition of assets across America’s essential industries, automating everything from discovery and payments to freight, warranty, and financing. Today, Garage operates in cities and towns across all 50 states and has surpassed $100M+ in annualized transaction volume on the platform.

Our mission is to save local governments and essential services businesses time and money. We started with fire departments two years ago and have since expanded into EMS and heavy-duty, launching new verticals while growing revenue >10x last year.

If you move fast, hold a high bar, and want meaningful ownership in building a category-defining company, Garage is the place to do it.

• Bachelor’s degree from an accredited university.

• 3+ years of experience in operations, customer-facing, or analytical roles.

• Strong organizational skills with exceptional attention to detail.

• Demonstrated ability to communicate effectively with stakeholders at all levels, from frontline operators to CEOs, via phone and email.

• Experience operating in an early-stage or high-growth startup environment.

• Proficient with ticketing and project management tools (e.g., Notion, Jira, Linear) to manage tasks, workflows, and client requests

• A curious, proactive mindset, with a willingness to contribute new ideas

• Low ego and willing to roll up their sleeves—taking ownership of projects and doing whatever it takes to move the work forward

As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, natural origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class.