Head of Project Management Office (GETB)

The Head of PMO is reporting to the Chief Marketing Officer and is responsible for overseeing and delivering business critical projects.  This role will manage cross-functional teams, coordinate with key stakeholders, and ensure projects are executed effectively, on time, and in alignment with business goals.  Key responsibilities include:

• Manage end-to-end execution and monitoring of new product launches, including system readiness, business analysis, testing coordination, training, SOP preparation, and communication.
• Manage and track post-launch Day 2 product activities, and including products legacy issues
• Work with business analysts, testers and cross functional teams for smooth project rollouts
• Manage project prioritization, resources allocation and risk mitigation strategies.
• Drive system enhancements to meet regulatory and business requirements
• Manage and ensure data governance processes are implemented effectively
• Oversee systems implementation/ enhancement initiatives and updates for MHIT/ medical repricing processes
• Lead and support company-wide projects such as Sales CRM, LPPSA, Actuarial Prophet, e-invoicing, eWorkflow, Banca-to-Rome
• Coordinate Group-wide project for initiatives like project horizon, great planner ensuring alignment and timely delivery
• Report regularly to senior leadership on project status, risks and outcomes.
• Build project management capability and support business units through coaching and advisory
• Handle ad-hoc and special projects, as assigned

• Bachelor's degree in business, project management, information systems, or equivalent
• Minimum 5 years of experience in project management roles, preferably within financial services, insurance and/or healthcare industries
• Experienced in managing regulatory and system implementation projects
• Strong knowledge of project management methodologies (agile or waterfall)
• Proven ability to manage multiple complex projects simultaneously
• Strong stakeholder management and communication skills
• Excellent problem-solving skills and analytical abilities
• Strong attention to detail and organizational skills
• Ability to navigate cross-functional teams and corporate structures
• Resilient, flexible and solutions-focused approach

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.