Operations & Systems Specialist

Organizational Systems, Technology & Data (35%) 

• Maintain GenPride’s core operational systems, so they are organized, accurate, accessible, and useful to staff. 
• Manage day-to-day technology needs, and serve as the first point of contact for routine technology and systems questions and coordinate outside support when specialized assistance is needed. 
• Support staff in using Salesforce consistently and work with the Salesforce Administrator to maintain good data practices, including Salesforce data cleanup, retrieval, reporting, and related projects. 

• Prepare routine reports and dashboards and help staff and leadership access the information they need from organizational systems. 

• Identify opportunities to use automation and existing technology more effectively to improve workflows, reduce administrative burden, and support staff.
  Research and assess potential tools, help bring new systems on board, and support staff as they learn to use them. 

• Work with contracted technology, Salesforce, and database professionals to resolve problems and make needed improvements. 

Project Management & Organizational Follow-Through (25%) 

• Keep cross-organizational projects moving from planning through completion, including
  timelines, responsibilities, communication, and follow-up. 

• Track priorities, commitments, deadlines, and next steps and provide clear, timely communication about what is needed and when. 
• Work with the Executive Director and managers to turn decisions and priorities into practical work plans.
  Maintain project tracking and provide clear updates on progress, outstanding items, risks, and deadlines. 
• Support the planning and implementation of organizational initiatives, events, systems changes, and special projects. 

• Notice operational problems and suggest practical changes to processes, systems, or workflows. 

Administrative & Financial Operations (20%) 

• Handle larger operational purchasing and vendor coordination. 

• Maintain organizational calendars, shared schedules, and important operational deadlines. 

• Coordinate onboarding and offboarding logistics, including technology, workspace, accounts, and organizational materials. 

• Keep insurance, licenses, compliance documents, contracts, and required organizational records current and organized. 

• Maintain vendor records, agreements, contact information, and related documentation. 

• Work with the Finance Director and contracted accounting services to provide needed documentation and keep financial schedules current. 

• Track operational expenses and provide documentation and administrative support for monthly reconciliation. 

• Support audit preparation by maintaining organized, accurate, and accessible financial and operational records. 

Facilities & Center Operations (10%) 

• Coordinate facility maintenance, repairs, and vendor services so the GenPride Center is safe, functional, and welcoming Center environment that supports programs, staff, volunteers, and community members. 

• Keep track of office supplies, Center equipment, and repair or replacement needs. 
• Support safety procedures, cleaning schedules, and emergency preparedness. 

Organizational Leadership & Culture (5%) 

• Contribute to a mission-driven, inclusive, and collaborative workplace culture. 

• Bring an LGBTQ+ affirming, intersectional, accessible, and community-centered approach to the work. 

• Participate in organizational learning, reflection, and professional development. 

• Demonstrate accountability, collaboration, adaptability, resourcefulness, and sound judgment. 

• Support organizational priorities and special projects as assigned. 

Read full description at https://genprideseattle.org/careers/#operations-specialist