Getwingapp
Getwingapp6mo ago
PHP 70000–85000/yr

Operations Manager

TaguigFull Timemid
OperationsOperations Manager
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Quick Summary

Overview

Operations Manager Our company is looking for an Operations Manager to start immediately!

Technical Tools
OperationsOperations Manager
Operations Manager

Our company is looking for an Operations Manager to start immediately!

The Role:
We seek an experienced and talented Operations Manager to join our esteemed team of leaders in our Philippine Operations. The main role is to be responsible for the success of supervisors and captains under the assigned cluster and oversee overall operational processes.
  • You are a successful manager who can understand and support your team’s strengths and weaknesses and provide high-level mentoring and guidance to achieve success
  • You are a passionate people-person who builds strong relationships with your team, other departments, and customers
  • You are a problem solver who goes above and beyond to ensure that productivity is at its highest and that efficiency is observed to drive excellence
  • You are forward-looking and continuously strategize on how to improve quality with each account and team member you handle
  • You value structure and ensure that policies are well-enforced
  • Oversee a cluster of supervisors and monitor their performance, attendance, and quality of their service outputs
  • Monitor all accounts and perform regular health checks to address all issues with well-informed solutions
  • Communicate to the talent acquisition team resources that are unstaffed and that they are assigned an account within 3 days
  • Keep your team updated on the status of accounts, process changes, and company announcements through weekly meetings
  • Provide weekly coaching to tackle quality issues and to provide constructive feedback 
  • Create and improve incentive programs for team members to motivate them to perform well
  • Other weekly, monthly, quarterly ad hoc tasks as assigned
  • Proven operations management experience in a BPO environment or similar
  • At least 1-year experience working in the Virtual Assistant industry
  • Excellent written and verbal English communication skills
  • Tech savvy and a fast learner
  • Adaptable and flexible

    • Location & Eligibility

    Where is the job
    Taguig
    Hybrid — some on-site time required
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    October 27, 2025
    First seen
    March 26, 2026
    Last seen
    April 27, 2026

    Posting Health

    Days active
    32
    Repost count
    0
    Trust Level
    41%
    Scored at
    April 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Getwingapp
    Getwingapp
    lever

    Managed virtual assistant service providing remote executive and business support

    Employees
    199
    Founded
    2018
    Domain
    getwingapp.com
    Jobs
    View 351 jobs
    View company profile

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    GetwingappOperations ManagerPHP 70000–85000
    Apply Now