Construction Coordinator

Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way.

Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond.

Who are we looking for?

We are currently seeking a skilled professional manager of construction projects who independently performs the full range of responsibilities for routine projects. Applies established project management

methods and solutions to typical project problems, contributing to the planning, contract

management and delivery of projects. Supports the delivery of innovative, client-focused

solutions across GHD's sectors including transport, water, property & buildings, energy, and

environment. Focuses on broadening technical skills, progressing toward professional

accreditation if applicable, and developing capabilities in project management and client

engagement.

Our Hybrid Work Model: 

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment.

Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:

• Client & Customer Management (External): Manage relationships with small

clients while also helping senior colleagues manage relationships with larger key

clients and customers.

• Leadership and Direction: Explain the local action plan, to support team

members in their understanding of what needs to be done, and how this relates

to the broader business plan and the organization's strategy, mission, and vision;

motivate people to achieve local business goals.

• Organizational Capability Building: Provide coaching to team members to

develop their skills.

• Performance Management: Respond to personal objectives and use

performance management systems to improve personal performance; or monitor

the performance of the team, allocate work and review completion, take

appropriate corrective action to ensure timeliness and quality, and contribute to

formal individual performance management and appraisal.

• Project Closeout and Handover: Draft elements of product documentation and

user training to support handover to business as usual. Contribute to post-project

reviews and identification of lessons learned.

• Project Risk and Issue Management: Identify and evaluate risks, issues,

dependencies, and constraints associated with the project, escalating matters

where appropriate. Where necessary, develop, agree on, and implement

solutions to overcome these concerns.

• Project Scope Definition: Manage the delivery of research, workshops, and

other activities to support the specification and agreement of project deliverables.

• Regulatory and Compliance Management: Investigate standard incidents

using current regulatory and compliance processes, systems, and procedures,

and take action to solve immediate compliance issues. Advise more senior

colleagues on more complex problems.

• Requirements Management: Identify, elicit, and document project/process

requirements, using appropriate modeling technique, if required. Analyze

requirements and validate with original users, eliminating confusion. Define the

testing scripts and verification criteria to ensure requirements are met. Maintain

documentation and traceability throughout project.

• Stakeholder Management: Plan and deliver stakeholder engagement activities

to develop effective working relationships for projects and to ensure that

stakeholder needs and concerns are identified and met.

Competencies

Competencies describe the observable behaviours that differentiate effective performance

in this job and guide expectations, feedback, and development discussions.

• Action Oriented – Takes on new opportunities and tough challenges with a

sense of urgency, high energy, and enthusiasm. For example, takes immediate,

decisive, independent action to resolve issues or problems. Persists as needed.

Quickly and consistently identifies and pursues beneficial new opportunities.

• Balances Stakeholders – Anticipates and balances the needs of multiple

stakeholders. For example, ensures that own efforts meet the needs and

requirements of internal and external stakeholders. Works to identify all relevant

issues and satisfy the interests of multiple stakeholders during the decisionmaking

process.

• Collaborates – Builds partnerships and works collaboratively with others to meet

shared objectives. For example, readily involves others to accomplish goals;

stays in touch and shares information; discourages "us versus them" thinking;

shows appreciation for others' ideas and input.

• Communicates Effectively – Develops and delivers multi-mode

communications that convey a clear understanding of the unique needs of

different audiences. For example, seeks out others' perspectives and asks good

questions. Shares information that people want to know; gives appropriate

context and details when speaking.

• Directs Work – Provides direction, delegating, and removing obstacles to get

work done. For example, confirms mutual agreement on accountabilities,

fostering strong coordination and minimizing duplicated efforts. Communicates

delays or problems early so others can manage their own work schedules

effectively.

• Drives Results – Consistently achieves results, even under tough

circumstances. For example, devotes considerable effort to surpassing goals

and achieving the best possible results; goes above and beyond to achieve

excellence. Drives ahead with great focus when faced with obstacles and

setbacks; maintains productivity and a positive attitude.

• Ensures Accountability – Holds self and others accountable to meet

commitments. For example, accepts responsibility for own work, both successes

and failures. Handles fair share and does not make excuses for problems.

Usually meets commitments to others.

• Instills Trust – Gains the confidence and trust of others through honesty,

integrity, and authenticity. For example, consistently adheres to organizational

policies and practices, even when they are unpopular or inconvenient. Builds

trust by honoring commitments and by being open and honest at work.

• Manages Complexity – Makes sense of complex, high quantity, and sometimes

contradictory information to effectively solve problems. For example, looks at

complex issues from multiple angles; explores issues to uncover underlying

issues and root causes; sees the main consequences and implications of

different options.

• Optimizes Work Processes – Knows the most effective and efficient processes

to get things done, with a focus on continuous improvement. For example, uses

metrics and benchmarks to monitor accuracy and quality. Takes steps to make

methods productive and efficient. Promptly and effectively addresses process

breakdowns.

• Situational Adaptability – Adapts approach and demeanor in real time to match

the shifting demands of different situations. For example, takes steps to adapt to

changing needs, conditions, priorities, or opportunities. Understands the cues

that suggest a change in approach is needed; adopts new behaviors accordingly.

Skills

Skills reflect the technical, professional, and functional capabilities required to perform the

job effectively at the expected level, and guide assessment and development.

• Business Requirements Analysis – Works with full competence to express

user needs in terms of business requirements, identify current capability of the

business to deliver, conduct build or buy analyses, and recommend preferred

approach. Typically works without supervision and may provide technical

guidance.

• Data Collection and Analysis – Works with full competence to determine and

analyze trends from data that is collected to assist in compiling reports that will

help in decision-making. Typically works without supervision and may provide

technical guidance.

• Document and Model User Requirements – Works with full competence to

utilize the appropriate modeling tool(s) to diagram the requirements from data

and state changes, process and process improvements, as well as use cases

and user stories. Typically works without supervision and may provide technical

guidance.

• Issue Management Techniques – Works with full competence to resolve

identified issues promptly and sustainably by utilizing the organization's issue

management systems, solving problems, identifying root causes, implementing

corrective actions, deploying preventative strategies, and monitoring and

reporting on the progress of open issues. Typically works without supervision

and may provide technical guidance.

• Manages Resistance – Works with full competence to identify, address, and

navigate opposition or reluctance effectively, fostering a collaborative

environment and facilitating positive outcomes in the face of resistance. Typically

works without supervision and may provide technical guidance.

• Prioritizing – Works with full competence to prioritize components of a project,

program, or portfolio work in context with risks, activities, stakeholders, etc.

across the life of the project or program. Typically works without supervision and

may provide technical guidance.

• Project Communications Management – Works with full competence to ensure

timely and appropriate planning, collection, creation, distribution, storage,

retrieval, management, control, archiving, and disposition of project information.

Typically works without supervision and may provide technical guidance.

• Project Estimating – Works with full competence to estimate each of the

components of project, program, or portfolio work, including costs, activity

durations, resource needs, risks, stakeholders, etc. across the life of the project

or program. Typically works without supervision and may provide technical

guidance.

• Project Management Techniques – Works with full competence to plan and

manage small project work assignments within desired cost, time and quality

parameters. Typically works without supervision and may provide technical

guidance.

• Project Scope Management – Works with full competence to identify, verify,

and manage changes to the scope of the project or program, utilizing the most

appropriate approach. Typically works without supervision and may provide

technical guidance.

• Requirements Creation and Verification – Works with full competence to

create the rules for requirements and design quality, perform verification

activities, and maintain quality control. Typically works without supervision and

may provide technical guidance.

• Requirements Elicitation and Facilitation – Works with full competence to lead

facilitated sessions for requirements elicitation, focus groups, and user

acceptance testing. Typically works without supervision and may provide

technical guidance.

• Requirements Traceability and Management – Works with full competence to

manage the documentation, archiving, traceability, changes, and approvals of

requirements throughout the project life cycle. Typically works without

supervision and may provide technical guidance.

• Stakeholder Expectation Management – Works with full competence to identify

potential stakeholders, analyze their expectations, and develop strategies for

managing stakeholders and their expectations. Typically works without

supervision and may provide technical guidance.

• Validate Requirements – Works with full competence to identify assumptions in

order to manage risk, assess the success with measurable evaluation criteria,

and evaluate alignment of requirements with solution scope to support value

delivery. Typically works without supervision and may provide technical

guidance.

What you’ll bring to the team:

Education

• Bachelor's Degree or Equivalent Level

Experience

• General Experience: Experience enables job holder to deal with the majority of

situations and to advise others (Over 3 years to 6 years)

• Managerial Experience: Experience of supervising and directing people and

other resources to achieve specific end results within limited timeframes (13

months to 3 years)

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As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.