Directory Management Life Cycle Specialist (Puerto Rico)

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Experience with scripting (PowerShell)
• Experience with change management processes
• Experience managing large multi-forest Active Directory environments
• Experience working with One Identity Active Roles
• Experience with using Splunk to review logs

• Ability to work independently with limited supervision and provide clear and documented status updates and metrics.
• Must have the ability to quickly learn and adapt to new concepts, capabilities or tools.
• Team player with proven collaboration, critical thinking and problem-solving skills.
• Ability to troubleshoot complex problems with minimal guidance.

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

RTX is seeking a Directory Management Life Cycle Specialist to join our Directory Management Operations Life Cycle team.  This role will work with various vendors and stakeholders to help maintain enterprise wide solutions. This role is responsible for supporting the management of multiple Active Directory domains, Azure cloud environments, and the tools supporting them. Further responsibilities include troubleshooting system issues, documenting processes and procedures, non-standard change implementations and participating in program / project calls.

• →Installation, customization, configuration, and support of Active Directory support and governance tools.
• →Support processes that are needed to maintain an efficient platform. This may include but is not limited to promoting or demoting domain controllers, updating sites and services, and maintaining currency / patching on directory management systems.
• →Review and update process documentation.
• →Participate in production support for Sev 1 / Sev 2 incidents.
• →Travel approx. 10%
• →This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

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