Director, Account Management

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

As the Director, Account Management, you build and run a high-performing sales team dedicated to expanding revenue within G-P’s existing customer base. In this role, you own the sourced-expansion number and forecast, driving your sellers to capture growth that would not happen organically—including new products, new subsidiaries, account consolidation, and planned blocks of hires.

Reporting directly to the VP, Global Customer Success, you will partner closely with the Director of Customer Success Managers, Partners & Alliances, New Business Sales leadership, Product Marketing, Finance, and RevOps/CS Ops to align strategy, establish rules of engagement, and accelerate net revenue retention.

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  Drive Revenue & Forecasting: Own the sourced-expansion number and pipeline/forecast reviews, reporting progress directly to the VP and Revenue leadership.

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  Team Leadership & Development: Lead the strategic sellers, the staffing agency seller, and the Manager, Account Managers. Hire, coach, and build the team, mixing experienced sellers and converted CSMs while coaching them on account planning and executive selling in existing accounts.

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  Territory & Account Strategy: Establish territory and account assignments for all sellers using whitespace in the base—specifically targeting single-country accounts, flat accounts, and subsidiaries not yet on G-P.

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  Cross-Functional Alignment & Rules of Engagement: Establish and agree on rules of engagement and credit with CSMs, Partners, and the new business sales team. Partner with the CSM director on credit rules (ensuring opportunities exist in Salesforce prior to order, planned blocks of 5+ are logged 30 days ahead, and credit fields are completed).

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  Customer Transitions: Bring sellers into wind-downs to effectively transition customers to Gia or a partner.

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  Performance Ownership: Deliver on key team success metrics including sourced expansion against team targets, forecast accuracy, pipeline coverage, and seller ramp/attainment.

• 10+ years in enterprise B2B sales or account management.

• 5+ years of experience leading and managing sellers.

• A proven track record of growing revenue inside an existing customer base.

• Demonstrated experience building a new team, establishing territories, and setting quota plans.

• Strong forecasting discipline and pipeline management in Salesforce.

• Experience selling HR, payroll, or global services.