Agile Coach

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

• Define, maintain, and evolve enterprise Agile standards, practices, and playbooks

• Ensure consistent and pragmatic application of Agile ways of working across Tribes and portfolios

• Align Agile practices with governance, risk, financial, and compliance requirements

• Act as custodian of Agile discipline and contextual application

• Coach leaders, Scrum Masters, and teams on Agile behaviors, roles, and decision-making

• Maintain structured Coaching Logs documenting coaching focus, observations, and agreed actions

• Identify recurring capability gaps and systemic issues through coaching insights

• Reduce long-term dependency by strengthening leadership ownership

• Conduct Agile Health audits to assess:

  • Adherence to agreed Agile standards and practices

  • Estimation and commitment discipline

  • Proper classification of work (delivery vs non-delivery activities)

  • Evidence of learning, maturity, and improvement over time

• Partner with Scrum Masters, Chapter Leads, and Delivery Engineering on calibration

• Communicate audit findings clearly and constructively prior to any recalibration

• Hold regular syncs with Tribe Leads to share delivery health insights and coaching input

• Engage teams on a bi-weekly cadence to observe practices, reinforce guardrails, and enable reflection

• Partner with VMO, PMO, Finance, Risk, and Change teams to embed Agile into enterprise rhythms

• Establish and maintain delivery, flow, and outcome metrics

• Synthesize insights from Sprint Audits, Coaching Logs, and delivery data

• Facilitate structured reviews and translate insights into actionable improvements

• Evolve Agile practices, standards, and governance based on empirical evidence

• Support enterprise Agile and operating model transformation initiatives

• Diagnose organizational impediments beyond team control and recommend system-level interventions

• Accountable for: coaching, standards, Sprint Audits, system improvement

• Not accountable for: delivery ownership, timelines, escalation management