Associate Director, Enterprise Systems Finance Business Operations

Associate Director-Enterprise Systems Finance Business Operations is responsible for driving the financial management, operational performance and business rhythm to the Enterprise Systems function. The Associate Director translates complex financial data and operational metrics into actionable insights that support investment decisions, resource planning and continuous improvement across the Enterprise Systems portfolio. They work closely with business stakeholders to define outcomes and ensure headcount, vendor spend and programme budgets are managed effectively, and that the Enterprise Systems function is equipped to meet its commitments within agreed financial guardrails.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2–3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

• →Own and manage the Enterprise Systems financial planning cycle, ensuring budgets are accurately maintained, variances are understood and explained and financial commitments are met.
• →Serve as the primary finance and operational business partner to Enterprise Systems leadership, providing proactive financial analysis, cost modelling, and investment appraisal to support prioritisation and decision-making.
• →Maintain a consolidated view of Enterprise Systems spend across run, change, and invest categories — including internal headcount costs, external vendor and managed service contracts, software licences, and capital expenditure — ensuring accurate allocation and recharging where required.
• →Lead the operational management of Enterprise Systems vendor and contract portfolio, including purchase order creation, invoice approval, accruals management, and contract renewal tracking in partnership with Procurement and Legal teams.
• →Develop and maintain the Enterprise Systems management information pack, providing regular reporting on financial performance, headcount, productivity, and operational KPIs to senior leadership and relevant governance bodies.
• →Support the Enterprise Systems leadership team in preparing business cases for investment, ensuring financial modelling, benefit quantification, and risk assessment are robust and aligned to GSK's investment approval standards.
• →Partner with HR Business Partners to manage headcount planning, contractor and contingent worker governance, role change processes, and workforce cost tracking across the Enterprise Systems function.
• →Drive continuous improvement in financial processes, reporting tools, and operational workflows within the Enterprise Systems function, identifying AI/automation and simplification opportunities that reduce administrative burden and improve data quality.
• →Support the Director Enterprise Systems Business Operations in preparing materials for senior leadership meetings, business reviews, and governance forums, ensuring financial and operational content is accurate, well-structured, and presented at the right level of detail.
• →Ensure compliance with GSK financial controls, procurement policies, and internal audit requirements across all Enterprise Systems financial and operational activities.
• →Act as a subject matter expert on Enterprise Systems financial processes, tooling, and data, providing guidance to the broader team and supporting onboarding of new team members to financial ways of working.
• →Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements.

• 15 to 19years of professional experience with bachelor’s degree in finance, Accounting, Commerce, Economics, Information Systems or related field.
• 10+ years of experience in finance operations, finance systems, reporting or controls in a large organisation.
• Practical experience using ERP or enterprise finance systems (e.g., SAP, Ariba, Oracle, Workday) to support budgeting, reporting, procurement, financial controls, and month-end processes.
• Experience working in a finance business partnering, financial management, or IT financial operations role within a large, complex organisation.
• Proven experience managing technology or IT function budgets, including headcount cost management, vendor spend, and capital/operational expenditure tracking.
• Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes.
• Demonstrated ability to produce high-quality financial analysis, forecasts, and management information that supports executive decision-making.
• Experience working as a trusted business partner to senior technology or functional leaders, translating financial complexity into clear, actionable guidance.
• Familiarity with procurement, vendor management, and contract governance processes, including purchase order management and invoice approval workflows.
• Exposure to workforce planning processes, including headcount tracking, contractor governance, and role change management.
• Experience supporting business case development, including financial modelling, benefit quantification, and investment appraisal.
• Experience working within structured financial governance, internal controls, and audit frameworks.
• Demonstrated ability to understand and experiment with AI and automation to improve data quality and reporting output
  

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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