Product Director, DevOps & CMO Performance

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. Within R&D Digital & Tech, the AI-led Development Operations domain — part of Development & CMO Tech — exists to turn development and study data into decisions, improving how programmes are planned, executed and monitored, and embedding AI-led decision-making into development operations at scale.

Mission Control is GSK's flagship product in this space. It brings together AI-driven analytics, statistical models and operational workflows to give development teams real-time insight into study and portfolio performance. Its capabilities span site selection optimisation, enrolment forecasting and modelling, risk detection and mitigation, and performance monitoring across studies and countries. Mission Control is delivered on a bi-weekly release cadence against a modular, microservices-based architecture, integrated with GSK's enterprise data hubs and development platforms.

We are seeking an experienced Senior Product Owner / Product Director to take end-to-end ownership of the technology delivery of Mission Control. This is a role for someone who wants to own a product rather than administer a backlog — setting technical direction, building and leading AI applications rather than merely consuming them, holding a multi-vendor delivery ecosystem to account, and working shoulder to shoulder with the Business Rep in DevOps Platform & Innovation to turn development operations problems into working, compliant, high-quality software.

This is a fast-moving, ultra-Agile environment. Direction is set from evidence rather than from annual plans, scope is reshaped mid-flight as learning emerges, and the pace of AI innovation means the roadmap is genuinely provisional. We are looking for someone who finds that energising rather than uncomfortable.

• →Bachelor's degree, or equivalent professional experience, in Computer Science, Information Technology, Life Sciences, Engineering or a related field.
• →Substantial experience as a Product Owner, Product Director, Product Manager or equivalent, owning a complex data or analytics platform end to end in a regulated environment.
• →Demonstrable experience developing and leading AI applications end to end — from concept and experimentation through to production — together with a track record of driving related innovation through to adoption and measurable value.
• →Practical understanding of how AI/ML and statistical models are built, validated, deployed, monitored and governed in production, sufficient to make credible technical trade-off decisions with data scientists and engineers.
• →Open attitude to working in an ultra-Agile manner — comfortable with short cycles, rapid iteration, frequent changes of direction, and making decisions before all the information is available.
• →Demonstrable track record of delivering on a short, predictable release cadence at enterprise scale.
• →Strong working understanding of development operations — study start-up, site activation, patient enrolment and study performance monitoring.
• →Experience leading and holding to account multi-vendor delivery ecosystems, including offshore and nearshore teams.
• →Deep fluency in Agile product management and the full product lifecycle.
• →Working knowledge of GxP, computer system validation and quality requirements applicable to regulated systems.
• →Excellent stakeholder management and communication skills, with a proven ability to translate between technical and business audiences at senior level.
• →Comfort operating in a matrixed, global organisation with ambiguity and competing priorities.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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