IT & Cyber Security Manager

Strategic & Operational Leadership Lead IT transformation initiatives and system upgrades. Manage the ICT budget to ensure cost-effectiveness in licensing, hardware procurement, and telecommunications contracts. Act as the primary point of contact for external vendors and service providers. Oversee the IT support function and ensure timely issue resolution. Supervise and mentor ICT technical specialists, ensuring clear KPIs and continuous professional development. Cybersecurity & Risk Management Develop and implement the organization’s cybersecurity strategy. Work with Security Specialists to maintain a robust cybersecurity posture (ISO 27001 or similar). Establish and enforce information security policies and standards. Maintain data privacy and protection protocols. Report cybersecurity risks and mitigation plans to senior management. Provide periodic reporting on IT performance, system health, and security posture. Business Continuity & Infrastructure Management Ensure disaster recovery, business continuity, and data protection measures are in place and regularly tested. Manage ERP, HR systems, Microsoft 365, and all enterprise platforms, including licensing, access, and support. Oversee the System & Cloud Administrators to ensure hybrid infrastructure is optimized, secure, and backed up. Requirements Qualifications: Strong knowledge of Microsoft 365, Azure/AWS, VoIP, and SD‑WAN Experience in cybersecurity frameworks and risk management Skilled in ERP and enterprise systems management Strong understanding of IT infrastructure and network architecture Excellent leadership and communication skills Strong reporting and documentation capabilities Certifications preferred: PMP/Prince2, ITIL Foundation, or CISSP Must be Oman resident Educational Requirements: Bachelor’s degree in IT, Computer Science, Cybersecurity, or a related field Experience Requirements: 8–10 years of experience in the ICT/IT field Experience in managing IT operations, security, cloud, and infrastructure environments is preferred