Senior People Relations Manager

Hard Rock Digital is on a mission to become the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates with passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space - ready to join us?

The Senior People Relations Manager is a senior member of the People Team and the lead resource for employee relations across our Global Teams. You will be the first point of contact when an employee or manager raises a concern, and you will lead the investigations that follow.

This is a build role. People Relations at Hard Rock Digital is still taking shape, so you will define the processes, implement the case management system, and work with our People Development team to design the manager training that supports it. You will also partner closely with our People Business Partners, reviewing their cases and developing their employee relations skills.

We are looking for an experienced employee relations professional who is fair, steady, and approachable. Someone who can handle a difficult conversation, reach a clear decision, and build the structure that keeps our approach consistent as we grow.

Required and Preferred Experience:

• 8+ years of HR experience, including at least 4 years focused on employee relations and workplace investigations.

• Experience building an employee relations program, or taking an early-stage program and scaling it.

• Strong knowledge of U.S. federal and state employment law; knowledge of Canadian federal and provincial law preferred.

• Ability to use case data to identify patterns and turn them into a clear recommendation.

• Experience coaching HR partners or managers and developing their skills.

• Strong writing skills. Investigation notes and summaries must be accurate, objective, and easy to follow.

• Comfort with change and a fast pace, with the ability to work at both the strategic and day-to-day level.

• Experience in a regulated industry such as gaming, hospitality, or financial services is a plus.

• SHRM-SCP, SPHR, or AWI-CH certification is a [LV1] plus.

We offer our employees more than just competitive compensation. Our team benefits include: 

• Competitive pay and benefits

• Flexible vacation allowance

• A hybrid / remote working environment 

• Startup culture backed by a secure, global brand 

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).