Human Resources Operations Manager

HR Operations, Payroll & Benefits 

• →Own day-to-day HR operations, ensuring accurate, timely, and consistent execution of processes and employee support. 

• →Manage semi-monthly payroll, including timekeeping, tax setup, deductions, payroll changes, audits, and discrepancy resolution. 

• →Oversee benefits administration, including new-hire enrollment, annual open enrollment, employee communications, and vendor coordination. 

• →Maintain accurate employee records and HR systems, establishing effective workflows, tracking mechanisms, and quality controls to ensure compliance and efficiency. 

Recruitment, Hiring & Onboarding 

• →Manage recruitment operations in partnership with hiring managers, including job postings, candidate tracking, interview coordination, offer preparation, and hiring communications. 

• →Oversee applicant tracking systems and hiring workflows, ensuring accurate records, consistent processes, and timely candidate movement. 

• →Own the end-to-end onboarding process, including background checks, employment verification, required clearances, documentation, HRIS entry, and coordination with hiring managers. 

• →Proactively identify and resolve hiring and onboarding challenges, ensuring clear communication and a positive candidate and new-hire experience. 

Employee Support, Engagement, Performance & Compliance 

• →Serve as the primary HR resource for employees, providing timely, accurate guidance on policies, benefits, procedures, and routine employment matters. 

• →Support managers with employee communications, documentation, and performance management; coordinate review cycles and employee engagement initiatives in partnership with the Chief of Staff. 

• →Lead internal communications through Harlem Grown’s weekly newsletter, compiling org-wide and department-specific updates for staff.  

• →Support the design, administration, and analysis of periodic employee engagement surveys and other initiatives.  

• →Manage recurring compliance requirements, including mandatory trainings, staff clearances, certifications, audits, and policy acknowledgments. 

• →Identify potential compliance risks, maintain knowledge of applicable employment requirements, and partner with the Chief of Staff and COO on compliance matters and policy implementation. 

Planning, Communication & Process Improvement 

• →Translate HR priorities into actionable plans, timelines, and deliverables, independently managing execution from start to finish. 

• →Anticipate needs, manage competing priorities, and proactively communicate progress, challenges, and decisions requiring input or approval. 

• →Identify operational gaps and lead improvements to HR systems, workflows, and processes to strengthen efficiency, accuracy, and the employee experience. 

• →Maintain HR reports and workforce data to support decision-making, while collaborating across departments to ensure clear expectations and consistent follow-through. 

Qualifications 

Required 

• →Bachelor's degree or equivalent combination of education and relevant experience, with at least 5 years of progressive HR experience. 

• →Demonstrated experience managing core HR functions, including payroll, benefits, recruitment, onboarding, HR systems, and employee support. 

• →Exceptional organizational and time management skills, with the ability to independently manage competing priorities, maintain accuracy, and drive work to completion. 

• →Strong judgment, initiative, and problem-solving skills, with the ability to anticipate needs, navigate ambiguity, and recognize when to escalate issues. 

• →Excellent communication and interpersonal skills, with demonstrated accountability, attention to detail, and discretion in handling confidential matters. 

Preferred 

• →Experience in a nonprofit or similarly sized organization with a lean HR team. 

• →Knowledge of New York State and NYC employment requirements and experience with HRIS/ATS platforms or PEOs. 

• →Direct experience with OCFS, DYCD or DOHMH clearance and compliance requirements strongly preferred. 

• →Experience advising managers on HR matters; SHRM-CP or PHR certification a plus. 

At Harlem Grown, diversity, equity, and inclusion are at the heart of what we do. We are an equal opportunity employer, and are committed to creating a culture of inclusivity, where each individual feels as if their identity, experience, and values are represented and supported. We are dedicated to creating a space where children, especially those of color, are given the opportunity and skills to lead healthy and ambitious lives. We strongly believe in building a team that reflects and appreciates the underrepresented population of students, families, and people that we serve. Become a member of our family.