Shipping Manager

Description

· Manage Shipping Operations: Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking of shipments.

· Team Leadership: Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.

· Quality Control: Implement and maintain quality control procedures to ensure the safe handling and packaging of items, preventing damage during transit.

· Inventory Management: Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.

· Customer Service: Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.

· Compliance: Ensure all shipping activities comply with local, national, and international regulations and company policies.

· Process Improvement: Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.

· Reporting: Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Requirements

· Minimum of 5 years of experience in shipping, logistics, or a related field, with at least 2 years in a managerial role.

· A bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.

· Strong organizational and multitasking abilities.

· Excellent leadership and team management skills.

· Proficiency in shipping software and inventory management systems.

· Strong problem-solving and decision-making abilities.

· Excellent communication and interpersonal skills.

· Attention to detail and commitment to quality.

PHYSICAL REQUIREMENTS: Ability to lift up to 40 pounds and move heavy items as needed.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE