Principal Quality Engineer

Job Type:

• Lead the design, implementation, and evolution of automation frameworks using Playwright, and Cucumber.
• Drive an automation‑first mindset, ensuring new features are supported by robust automated tests across UI, API, integration, and regression layers.
• Partner with developers to improve code quality through testability reviews, shift‑left practices, and continuous testing.
• Own test strategy for assigned value streams, ensuring coverage, reliability, and alignment with CI/CD pipelines.

• Build and maintain scalable, reusable automation frameworks that support multiple teams and applications.
• Integrate automated tests into modern CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps, or similar).
• Establish standards for test data management, mocking, and service virtualization.
• Evaluate and introduce new tools that improve speed, stability, and observability of automated tests.

• Define and enforce best practices for test automation, defect triage, root‑cause analysis, and quality gates.
• Partner with QE leadership to standardize tooling, reporting, and quality metrics across teams.
• Track and communicate key quality indicators such as automation coverage, flakiness, performance trends, and release readiness.

• Work closely with Engineering, Product, Architecture, and Security to embed testing early in the development lifecycle.
• Lead enablement sessions on Playwright, Cucumber, TypeScript best practices, and continuous testing.
• Support performance testing, security testing, and observability initiatives as needed.

• 10+ years of experience in software test automation or software engineering, with at least 5+ years in a principal or lead role.
• Deep hands‑on expertise with TypeScript, Playwright, Cucumber, and modern automation frameworks.
• Strong understanding of CI/CD pipelines, cloud‑native application testing, and DevOps‑aligned QA workflows.
• Experience designing automation frameworks from scratch and scaling them across teams.
• Solid understanding of performance testing, API testing, and test observability tools.
• Familiarity with Agile/SAFe practices; insurance or financial services domain experience is a plus.
• Excellent communication, collaboration, and technical leadership skills.

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk
• Ownership: Passionate, commercial and accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better
• Human: Clear, fair and inclusive

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Hiscox USA was established in 2006 to focus on the needs underserved and specialty commercial clients via both the regional broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 400 employees mostly operating out of 6 major cities. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Work with amazing people and be part of a unique culture